Mustapha Ben Bihi Email & Phone Number

Morocco

Geneva, Switzerland

• Provide simple and clear documentation and/or online instructions for users. Work withthe team to ensure published materials are accurate and sufficient for user needs.• Provide training and eLearning administration support for courses led by internalstakeholders • Help implement (pre-course, course launch, and post-course activities) all trainingcourses on schedule, serving as an effective course administrator while working to supportinternal stakeholders during courses. • Provide help and support to internal stakeholders and training participants facing issueswith the range of technology-enhanced learning services offered by the Internet Society. Liaisewith members of the Projects, Community Engagement, External Engagement, and other teams to identify problems and independently seek resolution. Provide dailymonitoring of the support requests from internal and external stakeholders as well as trainingparticipants. Identify issues that can be resolved within the team and those that requireforwarding to other colleagues.

California, United States

Producing virtual courses on different subjects.Boosting online presence with digital marketing tools and techniques.Managing the online class environment (300 000 students from 190 countries)

Washington, United States

This involved working with the organization's Research Manager to assess how far countries are pursuing policies to reduce high-speed internet costs and increase its penetration.The main duties assigned to me during this project were: Completing the (A4AI) policy survey (which includes assessing 4 countries along 14 different policy areas and the National Broadband Plan policies)Scoring each policy area and providing supporting evidence for all scoring according to the 2020 (A4AI) Affordability Drivers Index Expert Survey Codebook and Conducting at least one interview per country as part of the required supporting evidence, as per the instructions in the 2020 Affordability Drivers Index Expert Survey Codebook and Interview Guidelines;Submitting all scores and supporting evidence using an online submission tool provided by the Foundation;Responding to comments and suggestions from reviewers and the Foundation by adjusting scores or providing additional evidence where needed;Some key performance indicators:I used my best efforts in the performance of the above-mentioned services;I cooperated efficiently with the Foundation’s personnel and representatives;Adhere to the foundation law in order not to interfere with the conduct of the Foundation’s businessObserve all Foundation rules, regulations, and security requirements.Oversee the collection of data on the survey, analyze data and identify what is and is not working well in the contextPrepare regular reports and updates and document the process of interviews, policy survey, and provide technical and administrative evidence when neededSupporting the team to adjust documentation and deliverables as required.Support in the development of guidance notes and procedures for the upcoming survey projectsIdentify, analyze and evaluate key processes during the interviews and surveys

Washington, United States

The main duties assigned to me during this project were:Completing the (A4AI) policy survey (which includes assessing 4 countries along 14 different policy areas and the National Broadband Plan policies)Scoring each policy area and providing supporting evidence for all scoring according to the 2020 (A4AI) Affordability Drivers Index Expert Survey Codebook and Conducting at least one interview per country as part of the required supporting evidence, as per the instructions in the 2020 Affordability Drivers Index Expert Survey Codebook and Interview Guidelines;Submitting all scores and supporting evidence using an online submission tool provided by the Foundation;Responding to comments and suggestions from reviewers and the Foundation by adjusting scores or providing additional evidence where needed;Some key performance indicators:I used my best efforts in the performance of the above-mentioned services;I cooperated efficiently with the Foundation’s personnel and representatives;Adhere to the foundation law in order not to interfere with the conduct of the Foundation’s businessObserve all Foundation rules, regulations, and security requirements.Oversee the collection of data on the survey, analyze data and identify what is and is not working well in the contextPrepare regular reports and updates and document the process of interviews, policy survey, and provide technical and administrative evidence when neededSupporting the team to adjust documentation and deliverables as required.Support in the development of guidance notes and procedures for the upcoming survey projectsIdentify, analyze and evaluate key processes during the interviews and surveys

Bahrain

Identify, develop and qualify the NDT methods necessary to produce the pipelines and their appurtenances, including testing, documentation, client approval, and third-party verification, as required for the project;Provide technical input and cost estimates for NDT methods, equipment, and consumables required for project preparations and production;Review the NDT services, including but not limited to pre-qualification, performance, quality audits, and technical presentations;Monitor the daily progress of ongoing production onboard vessels and/or at work sites and, where necessary, intervene to resolve any NDT related issues;Consult with subcontractors on the feasibility of project-specific NDT techniques, standards, and specifications to develop the most productive and cost-effective outcome;Evaluate and manage the maintenance, repair, and supply of NDT equipment and consumables for projects, liaising with suppliers, contractors, and project teams;Monitor and improve performance for inspection and NDT services, ensuring that assigned projects are managed in accordance with applicable company, environmental, and safety procedures;Provide technical support to managers regarding the status of NDT services for future projects and identify areas of improvement within the PPD.

Saudi Arabia

- Preparing ultrasonic testing inspection procedures for welds in pressure vessels and pipes per standards and codes as well as to comply with clients’ job specifications.- Standards include * ACI: American Concrete Institute * API: American Petroleum Institute *ASCE: American Society of Civil Engineers *ASME: American Society of Mechanical Engineers - BPVC Boiler and Pressure Vessel Code * ASTM: American Society for Testing and Materials *AWS: American Welding Society- Review and analyze ultrasonic testing data and generate reports per specific acceptance criteria- Responsible for major internal and external technical documents in terms of preparation, review, and approval.- In charge of training new technicians, in both aspects, theoretical and practical.- Ensure all required calibration blocks are meeting codes and standards.- Worked as a qualified advanced ultrasonic testing technician for at least 3 years

Casablanca

Dut, Quality Control Technology/Technician

Associate'S Degree, Engineering/Industrial Management