Ben Bremicker Email and Phone Number

Provided technical support for Mississippi Public Schools testing platform using SalesForce and proprietary softwareCreate high quality and consistent partner and staff written communication via chat, email and internal instant messaging Lead partners through diagnostic procedures by listening to and providing instructions and replicating the issue internally when applicable Provide program-specific support for partners with unique contractual obligations related to response time, communication channels, and reporting requirements Maintain up-to-date knowledge of program requirements when supporting large scale, state, or contractually defined partnerships

Managed escrow and non-escrow tax payments and tracked escrow balances for 80 billion dollar, 3600 loan portfolio through PRECISION LMInterpreting and complying with state, local and international statutes, regulations, legislation and lender requirementsAssisting with the reconciliation of transaction tax general ledger accountsProvided financial analysis and explanation of escrows, taxes and insurance to borrowers as requestedIdentified improvement changes regarding key processes for internal controls and accounting procedures

Compiled sales data for North American sales staff and district managers daily. Created purchase orders and invoices using SAP and other ERP systems. Oversaw Transfer Point program contracts between Syngenta and vendors.

Interacted with customers, resolved problems, provided product recommendations with goal of providing outstanding customer experience.

Explored market niches in German and negotiated with suppliers in Germany for products to be sold online.