Principal Consultant
CurrentClient consulting experience has includedPayPal:Implemented Amplitude analytics on the primary website, managing the taxonomy for accurate data capture. Conducted customer behavior analysis and provided data-driven optimization recommendations. Collaborated with cross-functional teams for A/B testing, and created dashboards for KPI tracking. Implemented data governance best practices for privacy compliance.Pokémon International:Designed and set up ecommerce analytics using Google Analytics 360, utilizing enhanced ecommerce features for accurate tracking. Conducted A/B and multivariate testing for optimization, and developed a roadmap for implementation. Collaborated with cross-functional teams and created custom reports and dashboards for KPI tracking and performance monitoring.The Home Depot:Architected and implemented Amperity CDP, creating a comprehensive customer view to support data-driven marketing strategies. Designed and managed the CDP architecture, collaborating with cross-functional teams to ensure data accuracy and consistency. Developed a roadmap for CDP implementation, including data ingestion, processing, and activation. Designed the ingestion and measurement of additional data sources by building SQL queries to extract, transform, and load data accurately.Hawaiian AirlinesArchitected and implemented Redpoint MDM and RPI, integrating customer data from multiple sources to create a unified view of the customer. Designed and managed the CDP architecture, collaborating with cross-functional teams to ensure data accuracy and consistency. Developed a roadmap for CDP implementation, including data ingestion, processing, activation, and analytics. Leveraged comprehensive SQL queries to create personalization attributes needed for loyalty program campaigns. Set up segmentation and created custom attributes necessary for personalization