Benjamin Callaway, Bsc (Hons) Email & Phone Number

London, Gb

London, England, United Kingdom

My current focus is to create and develop new and existing client outreach programmes.My major focus at present is leading on the development of an early month on book campaign for our Cardnet product.

Key Accountabilities:- Acted as first point of contact for the Managing Director.- Undertook ad hoc pieces of analytical and strategic work in support of the Managing Director and produced presentations as required.- Assisted the Managing Director in preparing for key meetings. Preparing, reviewing and analysing a range of papers and reports, coordinating inputs with the MD function as required.- Organising & attending key leadership meetings, ensuring the Managing Director… Show more Key Accountabilities:- Acted as first point of contact for the Managing Director.- Undertook ad hoc pieces of analytical and strategic work in support of the Managing Director and produced presentations as required.- Assisted the Managing Director in preparing for key meetings. Preparing, reviewing and analysing a range of papers and reports, coordinating inputs with the MD function as required.- Organising & attending key leadership meetings, ensuring the Managing Director was well prepared for them.- Built and maintained networks in order to influence the strategic agenda, identifying best practice and building the profile of the business area.- Continued to evolve and deliver the Channels communication strategy.- Managed headcount compliance to the OD and supervised the recruitment process in addition to supporting property planning via desk ratios and restacks.- Actively contributed to a positive working environment and culture by identifying and supporting resolution of issues, and by delivery of agreed initiatives. In particularly supporting the creation and improvement of the culture across Channels through communications, visibility of leadership team, strategy. Show less

London, United Kingdom

I was responsible for the Relationship Management of a number of SME clients with annual turnover of 3m+ and or debt of £100k. I acted as a named contact between business owners and the bank and helped them to achieve their business goals by suggesting client centric financial and non financial solutions.I also had access to a number of partner companies to introduce clients to as and when a need was identified these were:Commercial FinanceWealth Management and… Show more I was responsible for the Relationship Management of a number of SME clients with annual turnover of 3m+ and or debt of £100k. I acted as a named contact between business owners and the bank and helped them to achieve their business goals by suggesting client centric financial and non financial solutions.I also had access to a number of partner companies to introduce clients to as and when a need was identified these were:Commercial FinanceWealth Management and PlanningInsuranceCard ProcessingLex AutoleaseHire PurchaseForeign Exchange Show less

London, United Kingdom

In this role I was assisting a Relationship Director to manage a portfolio of circa 70 Lloyds Bank PLC & Bank of Scotland PLC clients. Identifying and providing a range of different financial products & banking services to help them achieve their personal and business goals.

London, United Kingdom

I was responsible for the Relationship Management of 200+ companies with annual turnover of £250,000+. My main objectives for the role was to act as a named contact between business owners and the bank and helping them to achieve their business goals.In order to help them achieve their business goals I was able to offer a range of different financial products & banking services suited to their individual needs on a client centric basis.

Thames Valley

The core responsibilities in this role were to liaise closely with two named managers in the high turnover space to ensure that all risk related issues were carried out in a timely manner.This mainly involved booking appointments for overdraft renewals as well as problem solving and wider customer care.Benjamin had to handle numerous queries from clients and by actively listening to their requests he also made sure any problems were resolved at point of call and that they were… Show more The core responsibilities in this role were to liaise closely with two named managers in the high turnover space to ensure that all risk related issues were carried out in a timely manner.This mainly involved booking appointments for overdraft renewals as well as problem solving and wider customer care.Benjamin had to handle numerous queries from clients and by actively listening to their requests he also made sure any problems were resolved at point of call and that they were resolved correctly first time. Show less

Thames Valley

The primary responsibility of this role was to liaise closely with a number of managers in the medium turnover space to ensure that all risk related issues were carried out in a timely manner.This involved, amongst other things, the booking appointments for overdraft renewals, updating financial and non financial information on clients.Benjamin was a member of a team who handled inbound calls from customers within the area and each day he had to handle numerous queries from… Show more The primary responsibility of this role was to liaise closely with a number of managers in the medium turnover space to ensure that all risk related issues were carried out in a timely manner.This involved, amongst other things, the booking appointments for overdraft renewals, updating financial and non financial information on clients.Benjamin was a member of a team who handled inbound calls from customers within the area and each day he had to handle numerous queries from clients. Ensuring he actively listened to their requests meant he was able to make sure any problems were resolved at point of call and that they were resolved correctly first time. Show less

Thames Valley

Benjamin completed a placement within the Commercial Banking area office in the Thames Valley; this involved improving the processes in relation to general admin and collating figures to produce detailed spreadsheets for the Area Director.After four months an opportunity arose for Benjamin to take a permanenet role as a Relationship Support Assistant within the bank, ending his position on the business specialist scheme early.

Reading, United Kingdom

Opening accounts and managing an SME portfolio, with turnovers up to £500,000 p/a. Building and developing relationships with these customers to add value to both there company and the bank. Benjamin also had to exceed stretching targets on lending and switcher accounts.He also managed a sub branch with 4 members of staff in Green Park, Reading. He had oversight of all opening and closing procedures as well as cashing up and other security/risk related matters.

Swansea, United Kingdom

Bachelor Of Science - Bs, Banking Practice & Management

Foundation Degree, Financial Services And Risk Management, Pass

Diploma, Business Banking

A Levels