Heading a team of global content writers, editors, creatives and tech managers. Rolling out a new CMS and multilingual website, bringing together eight brands under one umbrella. Also tasked with introducing a new internal lean operational process, focusing on ROMI, ensuring our output matches best-in-class content, and focusing on experiences that help our customers reach their own objectives and that helps them resolve their own needs!

• Driving cultural change and helping build digital capability and technical knowledge• Accountable for the effective resource planning, management, reporting and coordination of projects/initiatives to deliver change in line with availability and business requirements.• Helping put in place new guidance and training for service owners and project managers; advising on the structures needed for future digital transformation.• Developing full business cases and budgeting in order to ensure more effective services and deliver cost savings.• Assessing internal services suitability for digital transformation and rigorously prioritising involvement by customer or cost saving benefit.• Providing advice to the business on innovations that could best support customer needs.• Product owner of the new CMS and responsible for its implementation• Responsible for the sign off of the PRD, FSD and TDD.• Leading multi-disciplinary agile teams, including external partners, in the delivery of new digital services or the iteration of existing ones.• Responsible for working with IT to coordinate requests for estimation and resourcing for projects which are linked to/impact digital• Work with the Head of Marketing in coordinating and managing the annual digital team's delivery calendar, Roadmap• Work with IT team to regularly monitor and review site performance against SLAs• Ensure best practices and processes across the digital team for the consistent delivery of digital projects• Develop on-going plans for delivery activities in conjunction with the digital PMO Manager and Scrum Master and manage any allocated resources to ensure that the team delivers to committed tasks.• Manage relationships with third party digital delivery partners, focusing on performance management against agreed SLA's and KPI's

I am the Digital Marketing Manager for an international developer based in Abu Dhabi.In my role I am responsible for :• Developing and growing the Eagle Hills Digital team in the UAE and abroad.• CMS evaluation for a consolidation project and online sales centre.• Managing digital executives and social media managers in the UAE and abroad (x 8 employees).• Devising and presenting strategies to the CEO to improve UX, drive online traffic and leads for each project, and create cross selling opportunities.• Improving and reducing the cost of daily digital management: online consolidation project.• Budgeting, developing and managing digital marketing campaigns. Budget for 2015: 1.6million USD• Overseeing the social media strategy for each project.• Evaluating customer research, market conditions and competitor data.• Setting up of a command centre that overlooks Social Media, PR and CRM in an effort to better serve our customers and potential investors by moving away from traditional CRM to Social CRM.• Reviewing new technologies and keeping the company at the forefront of developments in digital marketing.I work closely with developers, architects, interior designers, legal, traditional marketing teams..all based in our various offices in Africa, Europe and the Middle East.

I project manage major upgrades and brand mergers on all 143 emirates.com websites.I ensure quality delivered by overseeing the Digital Content Executives. I am responsible for the publishing of accurate web content as per brand and language guidelines and in line with web content management best practices. I contribute to the development of new standards for web content production throughout the team and CMS improvements. I provide training and help draft the objectives and development plans of Digital Content Executives (35 people / 19 languages).Project ManagementProject Manager for the re-skin on emirates.com across 19 languages during the Emirates Hello Tomorrow campaign: project spanned across 6 months.Project Manager for the integration to emirates.com of Skywards.com the Emirates Airline frequent flyer programme: project spanned across 2 years.Quality AssuranceI review content published every day in multiple languages within the relevant brand or language publication ensuring it meets the input brief, is functionally and technically correct and adheres to the master blueprint. I publish content to the live servers and verify that the work is reflected on the live sites as per SLAs. I manage and monitor performance of the Digital Content team (35 people) and provide content and technical approvals.I QA the emirates.com Mobile website and The Emirates App in French, German, Russian and Chinese.People ManagementI manage and deal with staff issues as they arise offering solutions and support. I ensure that staff undertake training as identified in their personal and professional development plans. I coach, guide and monitor the team on visual design issues so that the performance of the team meets the SLAs. Provide technical assistance and training to team members in the use of SDL Tridion (CMS), SDL WorldServer and other Powerpages. I identify any further training needs, provide technical and QA process training to Digital Content Executives.

Home Design and Interior Decoration company providing services to home owners in the Côte d'Azur, France.I created the company, drafted the business plan and opened the company in 2008. The company was accessible only online and had no physical shop. I created an online network of artisans and real estate firms from the PACA region that could communicate about the housing market, share best practices and help involve each other in various demands from home owners.The company had one employee and a turnover of EUR 9,000 in 2009 which grew to EUR 30,000 in 2012. The company closed as the employee decided to retire and I took the opportunity to concentrate on my professional career.This taught me a lot, has strengthen my entrepreneur side and given me the aspiration to open another company in the future.

-update Emirates Airline French countries (7 countries including France, Belgium, Morocco, Tunisia, Ivory Coast, Lebanon and Switzerland) websites in French and English through web-based content management systems and liaison with Emirates Airline, 3rd party suppliers and project management team on the content management projects.-the daily tasks comprise to:Effectively maintain web content in English and in Frenchlanguage (see above) on a day-to-day basis including lifecycle of content and document management.Effectively manage the business on distributed publishing workflow.Give advice and guidance to internal business unit customers on web publishing.Develop and maintain web publishing and document management guidelines in your native language.Maintain hyperlinks to active content.Execute some image resizing and cropping tasks.

Based in New York - United Nations: Project Assistant for Morocco, Honduras, Brazil, Spain, France, Senegal. The vision of the NGO (then became an IGO) is to use the medium of sport to significantly contribute towards achieving the United Nations’ Millennium Development Goals towards building a just, humane and equitable society.I was an assistant project manager and working on setting up sport and education facilities, drafting memorandums of undersanding, organizing and representing the organisation in high level segments with ambassadors and ministers.Responsible for designing and updating the website: http://www.worldsportsalliance.org/site/