Coordinating operations at the Apple store in Bath, I am driven by my passion for organisation, standards and process management to create a culture of operational excellence and the best experience possible for customers and employees alike.I believe that establishing strong foundations in every day workflows is key to success, assessing and recognising opportunities for growth and developing new strategies through honest communication and collaboration.Possessing great attention to detail, I am tenacious in my problem solving efforts, anticipating potential business impacts and planning ahead to ensure efficiency is always maintained in a fast paced environment. Recognised by my store and wider market as a valuable resource, I was successfully appointed on a career experience as Daily Operations Project Manager. This was a huge developmental opportunity for me, collaborating with stakeholders and partners within a global cross-functional team whilst sharing my own insights and experience to enable solutions.I have maintained relationships and communication with the team, consulting on operational processes for new Apple store openings and sustainability initiatives throughout EMEIA, a subject very important to me.I love to laugh and have a keen interest in music, fashion, photography and TV & films. On days off you’ll find me with a camera in hand, spending time with my family and bulldog, Reggie. My wife and I became parents to our daughter at the end of 2021 and it has been the biggest but most rewarding challenge of my life.