Ben Bruno Email & Phone Number

Eagle, Idaho, United States

As a seasoned technical leader, I oversee software development initiatives, collaborating closely with engineering teams to deliver robust solutions. I specialize in translating business objectives into technical specifications, crafting software architecture, and designing systems tailored to client and company needs. My expertise spans utilizing.

Eagle, Idaho

As an Escalation Engineer, I specialize in providing advanced technical support to resolve complex issues efficiently and effectively. With a keen understanding of diverse technologies and systems, I thrive in high-pressure environments, collaborating cross-functionally to address escalated incidents swiftly. Leveraging my analytical skills and extensive.

Boise, Idaho Area

Engaged in enterprise engineering support, collaborating closely with the Development Team, Professional Services, and clients. Responsibilities include database administration, generating detailed bug reports, testing and validating resolutions, and interfacing directly with customers to deliver comprehensive support and troubleshoot issues effectively.

Boise, Idaho Area

Enterprise engineering support position, working with Development Team, Professional Services, and customers. Creating bug reports, testing resolutions, and working directly with customers to provide support and troubleshoot issues.

Enterprise support position, working with System Administrators, DBAs, and Mobility Developers. Included phone, email, onsite and remote troubleshooting, debugging, and providing technical resolutions.

Boise

Recreate customer issues in-house and then escalated bugs and product defects directly to R&D Team. During the escalation process collaborate with R&D as needed. Once a solution is developed, work directly with the customer to validate and apply updates.