Ben Cedeno Sr Email & Phone Number

Philadelphia, PA, US

I’ve performed services from A/V engineering to cabling infrastructure in all business aspects and also in the end user homes as well as PC repairs, Software and Hardware upgrades and data retrieval and migration.

Schaumburg, IL, US

I‘m providing stand alone IT support for up to 200 personnel using the Service NOW Remedy ticketing system, Software and Lotus Notes support, Asset management, data migration, Windows 7 SCCM PXE boot imaging, break/fix repairs and printer network support.

Baltimore, Maryland, US

I was part of a six man team that supported the Windows XP to 7 Data Migration using an Exelon SCCM PXE boot for their Panasonic CF31/53 Toughbooks, Lenovo T420 and HP 8470 Series laptops for up to 5000 personnel in multiple site locations. I moved user accounts from the old Windows XP Energy Domain to the new Windows 7 Exelon Domain in the DNS while.

Espoo, Southern Finland, FI

I singularly performed hardware upgrades from 3G to 4G LTE Network Data cards & Rack User Commissioning (RUC) power supplies for up to 400 Cell Towers in the Tri-state Area, for Sprint, Verizon & AT&T while Commissioning those towers using Alcatel-Lucent’s Network Element Manager (NEM) procedure to bring the tower back online for consumer use.

I was a single technician that had many duties from desktop support roles for Win XP to Win 7 Data Migration for PNC Banks and CTCA Hospital; to firmware upgrades for plasma screen TV’s for the Double Tree Hotel as well as POS replacements and Rack Server repairs.

Bala-Cynwyd, Pennsylvania, US

I was part of a two man team providing Software and Lotus Notes support, Asset management, SCCM PXE boot imaging, break/fix repairs during desktop support for the main Pep Boys Headquarters and Training Center doing Data migration of their HP / IBM assets from Windows XP to Windows 7 environment for up to 500 employees.

Oakland, CA, US

I was a single technician that had worked various positions from desktop support, NOC Center configuration breakdowns and setups, AS400 Server upgrades as well as CAT 5 patch repair and backbone setups.

London, England, GB

Lead Technician for a project consisting of 6 -12 employees at any given time, imaging and performing data migration of Lenovo T420 laptops and M90 ThinkCentres desktops through SCCM/USMT for the Towers Watson HQ’s in Center City Philadelphia.

Tewksbury, MA, US

Sole technician providing break fix warranty support for all of the Dell Clients in the tri-county area. Responsible for all Dell equipment being used from Fortune 500 employees to home end users and returning products for warranty reasons.

Bethesda, MD, US

I was part of a team that supported users inside and outside the Continental U.S. for the Windows Office 2003 to 2007 conversion in a Win XP environment for Dell Latitude D600 series laptops and Optiplex 700 series desktops. Provided DNS and DHCP printer support as needed when re-imaging PC’s after data migration was complete.

I was the Warranty Asset Manager of a 12 man System Analyst team providing coverage for up to 1500 employees in the West Point, PA Plant site. Data migration and retrieval were done using E-Discovery through Nortons Ghost Version 10 for HP / IBM desktops and laptops while in the Windows XP & Office 2003 environment.

Arlington, Virginia, US

I was the Direct Fire Control Specialist on M1A1 Abrams Main Battle Tank and third in Command of a Tank Platoon of 16 personnel while maintaining operational control and maintenance of the M1A1 Tank logistics and maintenance. Healthcare Technician (Combat Medic; BLS and ALS Certified) with Eyes, Ears Nose and Throat Specialty Certified by and through.

Education record

Associates, Network Engineering Technology

Associates, Computer Engineering Technology