Ben Chavez Email & Phone Number

Whittier, California, United States

Responsible for Management of multiple locations from 6M/9M annual budget. multi unit role with 40+ employees handling all HR, Operations, training, and financial management for all locations.

Los Angeles Metropolitan Area

District Manager (interim) for the Los Angeles area responsible for 17 locations. held responsibility during peak selling season. HR management, project management, talent acquisition, training. position dissolved.

Pasadena, Ca

 District Training Manager responsible for training of all new management in southern California/Los Angeles Market Promoted to larger volume store from OfficeMax to cross banner Office Depot location (3rd in company history) Responsible for hiring, training, and performance management of 33+ employees Earned role of Conversion Captian (analyzing trends and individual store performances) Current role within peer group of OfficeMax conversion store trainer (facilitating store conversions from OfficeMax systems to Office Depot systems. Held a role as operations leader with direct reports of 5 stores in the Inland Empire/Orange County, touring locations validating execution of company initiatives. 2012 110% profit to plan and 101% sales to plan year-end 2012 2013 333% profit to plan and 105% sales to plan year end 2013  2014 142% profit to plan 108% sales to plan year end 2014 Assisted District Manager in rolling out training program to certify and pass integrated services initiative through the Inland Empire. Certified Haz Mat Liason. Responsible for the launch as well as point of contact for Hazardous Materials training to Inland Empire stores. Year end 2013 chosen as an Operations supervisor training location per District manager and Loss Prevention in the Inland Empire and Northern Los Angeles. Ranked as #2 store manager year end 2013 in the District stretching from Inland Empire up to the San Jose market complied of 14 stores. Responsible for 2 locations (Riverside OMX as well as Whittier ODP) and all financial and systems responsibilities. Trained to become a cross banner transfer trainer as well as facilitator of training for store conversions.

Inland Empire - South Los Angeles - Northern Los Angeles

 Promoted to District Training Manager responsible for training of all new management in southern California/Los Angeles Market Promoted to larger volume store from OfficeMax to cross banner Office Depot location (3rd in company history) Responsible for hiring, training, and performance management of 33+ employees Earned role of Conversion Captian (analyzing trends and individual store performances) Current role within peer group of OfficeMax conversion store trainer (facilitating store conversions from OfficeMax systems to Office Depot systems. Held a role as operations leader with direct reports of 5 stores in the Inland Empire/Orange County, touring locations validating execution of company initiatives. 2012 110% profit to plan and 101% sales to plan year-end 2012 2013 333% profit to plan and 105% sales to plan year end 2013  2014 142% profit to plan 108% sales to plan year end 2014 Assisted District Manager in rolling out training program to certify and pass integrated services initiative through the Inland Empire. Certified Haz Mat Liason. Responsible for the launch as well as point of contact for Hazardous Materials training to Inland Empire stores. Year end 2013 chosen as an Operations supervisor training location per District manager and Loss Prevention in the Inland Empire and Northern Los Angeles. Ranked as #2 store manager year end 2013 in the District stretching from Inland Empire up to the San Jose market complied of 14 stores. Responsible for 2 locations (Riverside OMX as well as Whittier ODP) and all financial and systems responsibilities. Trained to become a cross banner transfer trainer as well as facilitator of training for store conversions.

 Promoted to District Training Manager responsible for training of all new management in southern California/Los Angeles Market Promoted to larger volume store from OfficeMax to cross banner Office Depot location (3rd in company history) Responsible for hiring, training, and performance management of 33+ employees Earned role of Conversion Captian (analyzing trends and individual store performances) Current role within peer group of OfficeMax conversion store trainer (facilitating store conversions from OfficeMax systems to Office Depot systems. Held a role as operations leader with direct reports of 5 stores in the Inland Empire/Orange County, touring locations validating execution of company initiatives. 2012 110% profit to plan and 101% sales to plan year-end 2012 2013 333% profit to plan and 105% sales to plan year end 2013  2014 142% profit to plan 108% sales to plan year end 2014 Assisted District Manager in rolling out training program to certify and pass integrated services initiative through the Inland Empire. Certified Haz Mat Liason. Responsible for the launch as well as point of contact for Hazardous Materials training to Inland Empire stores. Year end 2013 chosen as an Operations supervisor training location per District manager and Loss Prevention in the Inland Empire and Northern Los Angeles. Ranked as #2 store manager year end 2013 in the District stretching from Inland Empire up to the San Jose market complied of 14 stores. Responsible for 2 locations (Riverside OMX as well as Whittier ODP) and all financial and systems responsibilities. Trained to become a cross banner transfer trainer as well as facilitator of training for store conversions.

 Served as assistant manager from low volume store to high volume $2.5M – $6.3M formats Responsible for coaching and training of entire team including members of management. Assist the Store Manager in maintaining operational execution on a daily basis by taking part in logistical procedures with hands on attitude and clear and precise direction and communication. Manage associate scheduling and planning inter store projects to ensure freight is completed in a timely manner and ensure store MSP layout and Planogram completion to company standard. Assisted management in Staffing as well as interviewing qualified candidate pool. Performance management as well as corrective action compliance. Audit compliance captain for each location  Responsible for overseeing Operations Supervisor, Tech Supervisor, Furniture Supervisor and all store associates productivity and development to reach our common goal. Achieved results exceeding sales plan in 2010 with a $134,985 Increase over planned sales and had one of the largest point swings on company performance tracking by increasing score from 1pt to 5pts in an eight month period. Maintain Inventory daily and ensure data integrity is being completed correctly. Execution of this program resulted in a positive variance of $62,816 vs. planned shrink in our 2010 inventory.  Perform Time and Attendance auditing and weekly payroll validation to ensure associates are being paid correctly and all documentation is available.

 Assisted in maintaining a positive sales gain for three quarters by increasing the average transaction and wireless attachment % increase. Cellular Phone activation and inventory management Multi brand sales and activation including; Sprint, Verizon, AT&T, Nextel, Cingulair. Ensured that all associates were trained in selling techniques and customer service. Responsible for opening, closing, and bank deposit procedures. Thoroughly examined cellular telephone contracts and ensured that all ring credits and spiffs were entered correctly. Attended weekly manager training classes in sales, human resources procedures, and reviewed P&L statements. Maintained an organized, customer friendly environment. Coached and developed team selling initiatives and skills.

Supervisory position responsible of technology department holding multiple responsibilities in regards to warranty sales as well as logistical duties. Promoted between two supervisory positions within a year from Logistics supervisor to Sales Supervisor within a year period.

Business, Management, Marketing, And Related Support Services

General, English Language And Literature, General

Diploma, General

Activities and Societies: Varsity Club President 3 year Varsity Football Captain CIF Champion Recipient 2 years of 4 years attended