- Strategy and execution of a scalable, multi sided marketplace tied together with group communications, logistics features and content - Oversee a remote engineering and product team of 4 - Contribute design thinking, output and code review of front end React and GraphQL development, back end Elixir development, database architecture, designs and wireframes

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Artera is the patient engagement platform that allows enterprise healthcare systems to communicate with patients in their preferred medium, whether that’s text, email, phone, or Live Chat.It enables secure, interactive text conversations using existing practice phone numbers — making it as easy for patients to communicate with their doctors as they would with a friend.Founded in 2015, Artera is utilized by some of the leading healthcare systems, including Houston Methodist, Memorial Care, and NYU Langone Health.

Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems.Strategic Consulting, including business plan & sales strategy development.Full-stack web site development using a LAMP stack with PHP.

Mechanical Hydraulics Engineering/Customer Service• Served as technical liaison with key global customers for newly launched product. Developed new relationships, identified customer business priorities, and developed innovative solutions to increase customer satisfaction. • Represented organization as prime technical contact for 787 mechanical hydraulic system. Prioritized and managed statement of work. Provided expertise for a wide range of needs, including future product development.• Led team of service engineers. Allocated work statement, directed customer communication development and engineering product dispositions, managed workflow, program goals, and milestones.• Promoted products and demonstrated technical excellence over competition. • Implemented new procedures and processes to meet customer needs, created high-volume of quality oral and written technical correspondence.• Developed in Python 3.4 (with Pandas library) data mining analytical solution for historical analysis of product trends and issues.Project Management • Managed 15 projects of large, medium, and small scale. Defined, initiated, and evangelized projects based on observed product issues. Developed scope, set milestones, deliverables, resource allocations, logistics, and co-managed workflow.• Presented at 30+ technical customer meetings, including 3 conferences with more than 400 attendees. • Consulted internal and external company executives and management on issue resolution strategies. • Assembled data on technical product issues, coordinated with internal teams and vendors for business solutions, provided solutions to external customers.• Designed analytics solutions for real-time product health monitoring and diagnostics.• Contributed to organization that was recognized as highest performing customer support team within company.• Mentored fellow employees on issue resolution strategies and adapting to rapid changes in work environments.

• Managed 25 to 30 complex engineering integration projects from conception through completion, including high-profile initiatives to achieve system performance, installation, fatigue, thermal, electromagnetic effects, and manufacturing requirements. Led multiple project teams consisting of up to 30 people spanning multiple time-zones and continents.  Achieved collaborative project executions in record times and exemplary levels of design integrity and optimization.  • Led cross-disciplinary and multi-functional teams spanning design, materials, test, integration, certification, manufacturing, finance, and supplier management.   • Guided wide-scope engineering changes across multiple products and managed product development process.  Developed schedules, managed work flow and risks to ensure on-time execution. Delivered presentations to senior leadership and executives on project progress. • Evangelized innovative high-quality, robust, and optimized designs for manufacturing efficiency, weight, cost, and maintainability. Led engineering design team working on 3 year project. Developed new design solution. Evangelized throughout company & top management to gain support for authorization to proceed. Results delivered over $100 million cost savings in future manufacturing costs.• Oversaw vendors to procure, test, and implement production of new hardware and materials. • Negotiated future team work statement and ensured budget and staffing availability.• Reviewed/identified product for design deficiencies and implemented design corrective actions in a timely fashion.  Resulted in achieving key program schedule and cost targets.

• Design and developed aircraft mechanical system, including architecture and requirement development, analysis, certification, manufacturing and production reviews, trade studies, and supplier component development and qualification.• Conducted lab integration tests to identify deficiencies and corrective actions. • Led manufacturing quality reviews to implement key product quality requirements.  • System integrity and safety analysis.