Ben Chin Email & Phone Number

Petaling Jaya, MY

Leading country strategy, projects as well as city operations.

Malaysia

Currently leading Grab's businesses across 25 cities outside Klang Valley.

Malaysia

Selangor, Malaysia

Kuala Lumpur, Malaysia

• Leading the team responsible for implementing and operationalizing new services, improving existing processes and running engagement events in cities outside Klang Valley. City Launch (20 cities in 6 months)
• Conducted on-groud city research to understand regulations and market opportunity.
• Strategized acquisition plans for supply growth.
• Set pricing and incentives depends based on demand forecasts.

Damansara

Pioneering the entire group of companies from scratch, oversee full spectrum business management covering marketing, operations, business development, staffing & HR as well as project management.A major part of the role involves defining the overall marketing strategies while monitoring the implementation of the strategies toward enhancing the company’s.

Selangor, Malaysia

• Identified the brand from Korea and was involved in bringing the franchise to Malaysia.
• Lead strategic brand development & marketing planning from inception and scaled marketing to 8 stores.
• Developed yearly marketing communications strategy.
• Conceptualized 360 internal/external, online and offline campaigns, including press, radio, e-mail, SMS, digital, social media, guest communication and blogger programs to maximize footfall and revenue.
• Ensured content & quality of all communications to grow the brand and that they are in line with brand objectives.
• Managed marketing budgets and forecasting.

Malaysia

• Founded DSYR.com - Malaysia's first design e-commerce platform
• Raised initial investor funding.
• Responsible for the marketing and strategic development of 3 fully localized online stores as well as multiple third party channels in Defining and executing the overall eCommerce Strategy.
• Overseeing the global email marketing and digital communication, promotions, site merchandising, inventory management and customer loyalty.
• Managing a team of 15 people, including Design Merchandisers, Designers, Programmers well as cross functional management of international Customer Service, Logistic and IT teams.
• Budgeting and P&L forecasting.

My role as a Social Media Specialist in this conglomerate was to conceive and rollout comprehensive social media strategies and marketing techniques to boost visibility and customer engagement while enhancing online reputation.Part of the role involved reviewing measuring the performance of each social media strategy as well as carrying out testing of new.

- Research trends related to Blogs, Twitter, Facebook and all social networking web sites.- Recommend and implement viral marketing activities on all of Inmagine's social networking accounts.- Write sales copy and creative blog entries to post on relevant forum discussion groups.- Moderate and administer forums.- Manage all social media properties and.

Llb, Law

South Australian Matriculation (Sam), Physics, Maths, Chemistry, English