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Ben Chuang is listed as Quality assurance IoT - devices, cloud, mobile, and web at DropCard, based in Mountain View, California, United States. AeroLeads shows a matched LinkedIn profile for Ben Chuang.
Ben Chuang previously worked as Founder at Dropcard and Mobile app architect at (Required Field). Ben Chuang holds Bachelor Of Arts (Ba), History from University Of Michigan.
Experience in product support, escalation management and software testing for enterprise and consumer markets.Comfortable with any type of "customer": consumers, enterprise, and internal audiences (engineering product management, and executives).Currently focused on mobile development in iOS and Android apps in larger iOT & web-integrated properties.
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San Francisco Bay Area
Co-authored a Swift-based iOS app. Responsible for feature branch, including core testing, new feature development, integration, test, release and App Store approval.
San Francisco Bay Area
Created mobile development roadmap for MVP and demo of a new mobile app. Provided scope, platform, device, and operating system selections. Provided engineering services to founders, including jumpstarting development and toolchain support app store submissions. Leveraged experience from previous mobile app projects and launches.
Palo Alto, CA
Created new testing processes (strategy, test plan, test cases, release plan) for relaunch of flagship product (pHin Smart Pool Monitor) into retail channels.Testing covered the "full stack" of components:* dual-platform mobile apps (iOS and Android)* two-layer device architecture (wireless bluetooth water monitor + Bluetooth/Wifi bridge)* pHin Cloud.
San Jose, CA
Role: QA leadFirst tester for version 1.0 launch of product (and related service). Accomplishments:Beta program management (feedback and support).Developed test strategy and test plan.Functional testing, fix verification and release testing.Involved in design, implementation and release planning.Technologies:iOS client, Android clientXMPP, personal.
Technical support, including install/config, patching, security fixes, and documentation. Messaging, Calendar, Instant Messaging, LDAP and web-based client technical support and escalations. Experience with entire product stack from communications suite, Solaris operating system and Sun-branded hardware.
Technical support, including install/config, patching, security fixes, and documentation. Messaging, Calendar, Instant Messaging, LDAP and web-based client technical support and escalations. Experience with entire product stack from communications suite, Solaris operating system and Sun hardware.
QA lead for main release vehicle for a collection of B2B web properties. Extensive involvement in project planning, test strategy, test case writing, test execution, bug management. Organized QA resources at HQ and three remote sites.
Tested various email (Postfix) and web applications. Responsible for running and re-write of smoketest for daily testing and production release.
Tested Proofpoint Protection Server, and modular, enterprise-class mail-filtering platform. Available modules included spam, anti-virus, zero-hour AV, Regulatory Compliance, and Digital Asset Management. PPS was available on appliance (Proofpoint Messaging Server Gateway) and as VMWare package.Responsible for architectural oversight, feature testing, unit.
Tested networking, GUI, and security bugs and features, both as volunteer and contractor.
Tested various features and products related to Netscape 6/7, including a standalone IM client. Focused on networking protocols.
(Messaging Server, Enterprise Server, Proxy Server)+ Supported integrated SMTP, IMAP, POP (with LDAP, SSL).+ Provided Tier 1 technical support for web infrastructure products (LDAP, Certificate Management, web-based admin).+ Provided 24/7 technical support for corporate customers.+ Internally identified “Cookie Monster” bug before public discovery in 1998.
+ Primary contact between worldwide support and engineering divisions for Newton and Imaging. + Analyzed and facilitated customer resolution of product issues, including call volume drivers and customer escalations.+ Managed technical issues for first and second line support. + Maintained "System Updates" on info.support.apple.com.+ Wrote and approved.
+ Provided technical support for corporate customers in senior phone group.+ Supported all products, with emphasis on networking products.
Activities and Societies: Honors Program, 1988-89. VP of Communications, Asian American Association 1989; site manager and trainer for.
Quick answers generated from the profile data available on this page.
Ben Chuang works for DropCard.
Ben Chuang is listed as Quality assurance IoT - devices, cloud, mobile, and web at DropCard.
Ben Chuang is based in Mountain View, California, United States while working with DropCard.
Ben Chuang has worked for Dropcard, (Required Field), Phin (Connectedyard Inc), Dots Communications, Inc., and Oracle.
You can use AeroLeads to view verified contact signals for Ben Chuang at DropCard, including work email, phone, and LinkedIn data when available.
Ben Chuang holds Bachelor Of Arts (Ba), History from University Of Michigan.
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