Ben Clark Email & Phone Number

Detroit, Mi, Us

Houston, Texas, Us

Jackson, Michigan, Us

Oversaw all post-sales activities to ensure on time delivery of custom cloud data projects. This included assigning development resources, establishing deadlines, formalizing client relationships, and presenting fully developed projects to our clients. - Developed innovative plans to increase current customer usage and retention after the delivery of an initial project.- Managed a 6-person development team and ensured on-time product delivery.

Troy, Mi, Us

Managed strategic partnerships with 65 channel partners, resellers, and distributors across 20 countries. Developed and executed channel strategies that drove sales, increased market share, and expanded the reach of the software products and services within the partners target market. - Increased Channel revenue by 33% in the first year.- Awarded the lone President's Award for most new revenue in 2021.- Proactively recruited new partners, generated business plans, and developed marketing strategies in 8 new international markets.- Consistently met and exceeded new and recurring business sales quota.- Supported partners in the Finance, Government, Insurance, Healthcare, Education, Energy, Telecommunications, and Software industries.- Implement pricing and incentive programs to motivate channel partners and drive their performance.- Conducted regular training sessions to educate channel partners on the software's features, benefits, and value proposition.

Troy, Mi, Us

Provided technical expertise in support of Channel Managers to drive successful software solutions in a competitive and complex sales process. Collaborated with the sales team and engaged with prospective clients to understand their technical requirements, delivered compelling demonstrations, and addressed any technical inquiries.- Boosted Enterprise Sales revenue by 15% and maintained a 93% customer retention rate in collaboration with 4 cross-functional teams.- Presented compelling technical demonstrations, live working sessions, and proof of concepts to gain customer confidence and shorten sales cycles. - Granted the 2016 Pre-Sales Rainmaker Award for activities resulting in new sales.- Conducted competitive analysis to understand the strengths and weaknesses of competing software products and effectively position our solutions in the market.

Chicago, Il, Us

Provided exceptional client support and maintained strong customer relationships within the technology industry. Acted as the primary point of contact for designated clients, building and nurturing long-term relationships based on trust.- Acted as an escalation point for technical issues and challenges, promptly investigating and resolving customer concerns to ensure maximum satisfaction.- Managed a portfolio of key accounts, including Fortune 500 companies, driving annual software sales of over $1M.- Successfully negotiated contract renewals, resulting in a 90% client retention rate.- Conducted needs assessments and gathered client feedback to identify opportunities for upselling and cross-selling software products and services.

- Identified and engaged high level Enterprise, Local, and Social Saas prospects in a perpetually changing start up environment.- Managed the complete sales process, from initial demonstration, to the execution of strategy, negotiating deals and the closure of strategic accounts in US and International markets.- Articulated technology and product positioning to both business and technical users based on customer needs.- Continued to train and develop product knowledge of new technology releases and selling points, including enhanced expertise in the Local Search technology arena.

Machipongo, Virginia, Us

- Created interactive ad solutions to local franchise and corporate campaigns through the continuing education of clients with cutting-edge industry research.- Analyzed and communicated PPC/SEO metrics to clients on a regular basis and recommended strategic development.- Effectively preserved account revenue by shifting client budget from traditional media to higher margin interactive products. - Created and developed lead generation strategy for local, regional, and national digital advertising campaigns.- Implemented and optimized Paid Search (SEM, PPC), Social Media (SMO), Internet Yellow Pages, Mobile, Location Based, and Print Yellow Pages marketing portfolios.- Prepared budgets, negotiated advertising rates and purchased ad placement with outside vendors to improve client’s cost per acquisition.- Attended client meetings to provide expertise on strategy and product training.Managed simultaneous projects to ensure that all client and vendor deadlines are met.- Acted as a liaison between clients, executive team, graphics department, publishers, product teams, and marketing department.

Lansing, Michigan, Us

- Developed campaign materials and programs appropriate for the Senators reelection ad campaign.- Organized and prepared Senate staff for weekly Natural Resources and Environmental Affairs committee hearings.- Coordinated communication between State departmental liaisons and district constituents.- Obtained valuable hands-on public service experience through observation of policy meetings, committee hearings, and day to day office interaction with State Departmental Representatives.- Recorded and addressed specific constituent concerns and inquiries.

Bachelor Of Arts Degree, Sociology

Associate Of Arts Degree, General Studies