Ben Collins Jones Email & Phone Number

Poland

- Providing support and technical assistance from demo conversations to trial kick-off to ensure relevant sales targets are reached for Enterprise clients.- Setting the bar for the delivery of our solutions to SplitMetrics Enterprise prospects.- Gathering and building compelling use cases for the commercial teams.- Collaborating with account executives on the trial stage for Enterprise clients.- Providing support for Enterprise clients trials- Introducing a “learning by doing” approach for the Sales team, detecting knowledge gaps and working on them with individuals.- Providing knowledge transfer, coaching, and mentoring to the sales teams to share expertise and experience.- Liaising with Marketing, Product, Marketing, Engineering, and SE teams to ensure all sales materials are produced to a highly professional standard.- Gathering knowledge from the CS team to use in the pre-sales stages (prepared with marketing and Sales Enablement).- Working closely with the customer success teams to ensure seamless activation of new clients and further successful handover.- Handling front-line support-related questions/requests (BI integration, ASA-MMP integrations).

Customer Success Manager for the SplitMetrics Team:Splitmetrics Aquire is Designed to bridge the gap between dynamic data in Apple Search Ads and your MMP. Allowing you to see what brings real profit and optimize what’s not... all in one dashboard!

London, England, United Kingdom

Managing and supporting 50-60 mid level market customers in a wide range of verticals.helping drive and meet success metrics unique to each customer within my book of buisness. \Working alongside the customer throughout the life cycle of thier contract. \Snowplow: Snowplow BDP provides behavioral data management. Companies use Snowplow BDP to collect and operationalize behavioral data.Behavioral data is generated in / collected from different digital touchpoints, typically including websites and mobile apps (referred to as “Sources”). Sources can include third party SaaS solutions that support webhooks (e.g. Zendesk, Mailgun). Snowplow BDP processes and delivers this behavioral data to different endpoints (referred to as “Destinations”). From there, companies use that data to accomplish different use cases. Destinations include data warehouses (AWS Redshift, GCP BigQuery, SnowflakeDB), data lakes (AWS S3, GCP GCS) and streams (e.g. AWS Kinesis, GCP Pub/Sub).

London, United Kingdom

Manage a large portfolio (50-80 accounts) of existing mid-enterprise customersUp-sell and cross-sell products and solutions where applicableDevelop and deliver appropriate customer engagement and retention strategiesWork closely with sales, marketing and support colleagues to deliver first-class service and long-term customer successRefine a renewals strategy to proactively lead contract negotiations

Greenwich London

As the Business Development Manager I sit within the Commercial Services Department. We are responsible for all income generation within the Students’ Union. We provide good value, high quality services to students, social spaces and employment opportunities.I am directly responsible for the support and management of all external partnerships and clients, from brands to marketing/advertising agencies. I am the lead contact in offering and providing the organisations services in media engagement opportunities for any stake holders to engage with our ever changing student populace. Be it a new business to a key partnership held by our organisation.My favourite part of the job:Finding creative solutions for Partners. From direct digital media based campaigns ran across our campuses to sponsorship opportunities to onsite direct engagement projects.Main Focus: Engaging the Media Sector for a Third Sector Organisation.

London, United Kingdom

Working as part of the new business digital team. Sourcing and reaching out to new clients working in digital platforms. The Press Association is the largest UK-centric News Agency. Delivering fast, fair and reliable news and content to a range of the largest news organisations.https://www.pressassociation.com/

London, United Kingdom

Press Association Training is Europe's leading journalism and media training company providing learning programmes to clients across the world.The PA Training courses are specifically tailored to ensure they include the very latest developments in the rapidly changing world of the media. We try wherever possible to shape courses to the individual needs of those attending.While in role i was responsible for sourcing new business, managing existing clients and managing the assests, budgeting and costing in regards to our training programs. From sourcing and managing the tutors to ensuring the courses fitting into the budgetary requirements of the business all were part of my day to day role.

Hythe

Sales and promotion of Shortbreaks and holidays on behalf of Merlin Entertainment. Including Legoland, Chessington and Alton Towers.Worked in the sales team during the Alton Tower's Crash. Worked with the team to ensure full customer satisfaction was met and maintaining as much existing business as possible during an extremely volatile period.

London, United Kingdom

I lead and managed 50 members of staff to both aid and incorporate the highest quality content on a Local radio station.Management of the station and its assets, development of staff and content within the station as well as ensuring they fitted an unbiased and respectable standard in junction with Ofcom and ADDL

London, United Kingdom