Benjamin Comeau Email & Phone Number

Greater Seattle Area

I manage a team of engineers who work on an application responsible for the core functionality of Knowable's services. My team consists of engineers that work across the frontend and backend so I have the opportunity to work across our stack which gives me unique insight into how features intertwine. In addition, I am able to lean against my past.

Greater Seattle Area

I play a pivotal role in the creation, enhancement, and maintenance of complex software systems. With a strong foundation in JavaScript, architecture design, and problem-solving skills, I lead features from conception to deployment, ensuring secure, scalable solutions.My responsibilities encompass various aspects of the software development lifecycle. This.

Greater Seattle Area

• Gather scope requirements from clients to design and engineer internal-use applications for provisioning and maintaining customer equipment; update legacy applications, refreshing UI, refactoring backend, and.
• Developed an application for enforcing copyright laws using data pulled from microservices.
• Created an internal-domain friendly URL shortener featuring analytics, custom names, history, and more.
• Built a reusable package for capturing HTTP traffic, logging headers, and configurable payload data.
• Built a custom package used to integrate a Single Sign-On provider, built with security in mind.
• Stood up a Satis server for downloading private Composer packages from a GitLab instance.

Greater Seattle Area

• Took client’s verbal-only vision and architected, designed and developed a large-scale web application containing authorization and ACL for over 4,000 front and back end users.
• Built a custom backend management solution allowing management to track business operations such as onboarding, online user exams, client outreach/maintenance, and more.
• Developed online reports allowing frontend users to write reports in web forms, backend users to edit the content, easily generate a PDF version and email completed reports, all within the web interface.
• Created a real-time chat application using Pusher and Laravel Echo technologies.
• Built business scheduling software, integrating users’ availability with client scheduling requests.
• Developed a fluid availability calendar for backend users to create events, supporting multiple options such as alerts, repeating events, drag-and-drop editing, and more.

Greater Los Angeles Area

• Fielded incoming calls from customers using USA Intel’s software; documented and troubleshot concerns.
• Located and tracked bugs in Jira, generating reports for the development team.
• Debugged the backend system to avoid future site-wide failure on unforeseen circumstances.
• Performed cross-browser and legacy testing.

· Design, develop, and distribute marketing materials: website, investment brochures, business cards· Design and coordinate graphics for outdoor advertising signs· Sales: cold call for outdoor advertising, meet with potential investors and partners· Rebuild houses: labor according to code

Torrance, CA

• Acted as an intermediary between corporate operations and nationwide dealers.
• Field daily incoming calls from dealers statewide: assisting with technical troubleshooting
• Render analytical reports during dealer conversations
• Case coding: Make case reports, issue statements, resolve pending cases, close dealer reports, confirm known issues, strike dealer calls from queue
• Trained new hires: Correct case coding, verbal communication training, proper routing for recall issues
• Developed and implemented streamlined training process

· Develop customer base: build customer base from ground-up, create and implement sales strategy to generate a positive cash flow in the service department· Assess problems, troubleshoot, & complete technical and mechanical work on Powersport products· Write repair orders on completed repair projects

· Onsite paper delivery· Up-sell product to current and potential customers· Customer service: Act as liaison between customers and company, ensure customer needs are met

Manage two "roadies" during deliveries, load product into a thirty foot box truck for a full day of deliveries, set-up delivered product, meet scheduled stops, confirm inventory counts upon pickup, unload and clean products

Master Of Business Administration - Mba, Information Technology Management

Activities and Societies: Excellence Award for exemplary work in the Data-Driven Decision Making coursePursuing my MBA in IT Management at.

Graduate In June 2022, Information Systems And Technology - Application Development Concentration, 4.0

Activities and Societies: Phi Thetha Kappa Honor Society

Associate’S Degree, Computer Programming, 3.81

Activities and Societies: Phi Thetha Kappa Honor Society

Certificate, Electrical And Mechanical Operations

Activities and Societies: Perfect attendance, 4.0 GPA, Hontech Top Tech Award