Dafne Bencomo Email & Phone Number

United States

Chicago, IL, US

• Developed UML diagrams and workflow models for three complex programs, resulting in a 30% increase in development efficiency by streamlining business processes and reducing errors.
• Bridged the gap between business and technical teams by serving as a liaison with the Salesforce development partner. Facilitated requirements gathering and knowledge transfer to ensure successful project execution.
• Managed a UAT team of 40 to test system functionality and performance. Ensured alignment with business requirements by conducting thorough test case reviews and defect resolution.
• Conducted business requirements analysis workshops with program directors to elicit and document system requirements. Translated business needs into detailed user stories and technical specifications (ERDs, component.

Peachtree Corners, Georgia, US

• Optimized geometry and processed 100+ models for 3D printing.
• Managed maintenance, troubleshooting, and repair of 3D printing machine and components by performing a root cause analysis and mitigation of equipment failure leading to an 80% increase in production and clearing.
• Conducted training in coding, robotics, and related STEM subjects and guided students into discussions.
• Coordinated staff training in the 3D printing process and methodologies, including repair and troubleshooting.
• Maintained and updated software on 50+ computers to ensure optimal performance and security.

Washington, District Of Columbia, US

• Devised and presented Salesforce solutions for three detailed case studies, demonstrating advanced knowledge of Salesforce user setup and configuration, object architecture, relationship modeling, security management.
• Attended client discovery calls, captured high-level business requirements, and translated them into comprehensive technical specifications, ensuring successful project implementation and alignment with stakeholders'.
• Streamlined data migration specifications by refining user stories and preparing thorough data mappings, ensuring seamless system integration.

• Conducted weekly literature reviews with a focus on intonation perception in individuals with Autism and reported findings to the research team to further develop an intonation technology product.
• Devised and filed two experiments to test a newly developed intonation technology product on children between the ages of 6 and 8 to the Institutional Review Board.
• Examined trends and data about the target audience to develop insights for the product to develop a marketing campaign.

El Paso, Texas, US

• Advised engineering team on technology integration tools to build a 5-axis printer and to facilitate data extraction and analysis.
• Briefed the importance of the software development process to 5 mechanical engineering research teams of all levels
• Maintained 3D routing application using Fusion360 Python API that automated wire and component embedding in hybrid manufacturing processes.
• Programmed CNC machines (G-Code) using Python scripting by reverse-engineering G-Code to extract raw data and create a 3D point representation.
• Programmed Python scripts to automate maintenance to a client database.