Benjamin Corbett Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Wilmington, De, Us

Software developer student with experience with risk and compliance in the finance industry. I have worked in fast paced environments with tight timelines. I am a strong leader and with experience training new employees.

New York, Ny, Us

Provided training for new employees on system use and risk assessment for investigations submitted from branch personnel. Quickly became a SME and trained new employees and stayed up to date with current money laundering trends in a fast paced and ever changing environment preventing fines from failure to comply with FINCEN reporting guid lines. Investigated various types of money laundering and composed Suspicious Activity Reports that were submitted to the federal government.

Riverwoods, Il, Us

Investigated credit bureau disputes submitted by individuals to determine validity of the item on a credit report. Investigations were required to be completed within 30 days of receipt.

Charlotte, Nc, Us

Completing complex research and analysis of account activity to assess levels of risk.Review accounts with multiple changes including online banking, address, email, phone, transactions, new accounts, money movement for identity fraud and elder abuse.Provide documentation of review analysis following established procedures and guidelines and research utilizing multiple systems and tools. Communicate with various departments including, but not limited to, claims, deposits, online banking, banking centers, and financial advisors to resolve account takeover situations.Proactively engage in multiple leadership responsibilities including sending daily reports and facilitating both individual and team training.Consistent top performing member of the team.

Philadelphia, Pa, Us

 Diagnose PC hardware, software, operating system and cable modem and cabling issues. Evaluate and resolve escalated help desk tickets in a timely manner and follows-up with customer to ensure resolution. Perform advanced-level network diagnostics to identify and resolve network configuration issues from the modem to the Internet backbone. Identify customer call trends and recommend process improvement opportunities. Display excellent verbal and written communications skills, including interest and ability in working with all levels and types of customers. Maintain a highly effective scorecard.

London, Gb

 Process software applications for a large suite of Microsoft smart handheld devices that are eventually placed on Microsoft’s Marketplace. Communicate directly with Microsoft Policy Team to resolve issues and submit recommendations for improvement. Provide continual informational updates from Microsoft to a core team of testers. Review failed software error reports to ensure they are accurate and complete within established guidelines.  Provide individual and team guidance to testers regarding each individual test case. Responsible for training new software testers on matters pertaining to policy, procedures and expectations for the position.