Responsible for developing and managing strategic relationships with key partners to drive business growth. Identify and establish partnerships, collaborate on joint initiatives, and ensure alignment with the company's goals. Negotiating agreements, foster strong partner relationships, and coordinate cross-functional teams to maximize the value of partnerships.Monitor the performance of alliances, identify opportunities for improvement, and ensure that all partners are engaged and contributing to mutual success.

I am responsible for cultivating and maintaining strategic relationships with key business partners. With a strong focus on driving revenue growth and joint business objectives, I work closely with internal teams and external stakeholders to create synergy and explore new opportunities. Leveraging excellent communication and negotiation skills, I serve as the primary point of contact for partners and are instrumental in long-term planning and problem-solving.

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Adjunct professor for business and marketing classes.1. Develop confidence in students so they can make good decisions. 2. Provide a realistic understanding of what responsibilities are part of each role within a business organization with a typical emphasis on marketing.3. Leadership development.4. Implant critical thinking skills to help students learn how to analyze, understand and solve problems. 5. Empower students to develop life-long learning skills.6. Discuss and solve complex, challenging, and sometimes uncomfortable cases in a problem based learning environment.7. Evaluate students and provide timely and effective critical feedback to promote student learning.

I work with channel business partners to plan and execute strategic marketing activities. I lead marketing efforts both directly and through the existing marketing team to generate partner awareness and drive best practices into the marketplace as measured by partner satisfaction. Additionally, I am responsible for executing & measuring performance of marketing programs.I also assist the Marketing team with launch and management of Kount's emerging products.

• Directed implementation and execution of sales policies and practices.• Recommended sales strategies based on market research and competitor analyses.• Managed multiple channel selling strategies.• Identified sales opportunities within mortgage companies, banks, and credit unions, and initiated the sales process.• Competitive and driven by performance metrics and results.• Responded to requests from customers for information and gave presentations in person and online where required. • Engaged in technical discussions with potential clients through demonstrations and presentations. • Designed, Developed, and Deployed DocuTech’s CRM system.• Established DocuTech as the preferred document vendor and industry leader.• Maintained involved on turnkey projects, demonstrations, and other customer related projects to meet deadlines and budgets.• Interacted with customers as needed on pre-sale activities including customer visits, evaluation of opportunities, client needs analysis and recommendations, and development of turnkey proposals (RFI, RFQ, or RFP).• Identified and assisted in development (with appropriate subject matter expert(s)), and managed the timeline for delivery of the content needed to support the communication and market development strategies• Managed external communication partners and relationships – developed relationships that allow for access and informal communications as well as formal• Managed Public Relations• Developed press releases and other external and internal communications material in conjunction with docutech’s marketing team• Developed and maintained the corporate templates used by market facing teams including the application of relevant branding elements, company facts, legal disclaimers, etc.• Performed and coordinated market research• Prepared annual economic forecast for markets relevant to our business• Managed the annual strategic plan• Drove brand strategy and execution

Responsible for facilitating undergraduate college classes.Application of University Policies and Procedures to ensure each student is taught with the same high quality level as well as individual need.Promote critical thinking, effective witting skills, and life-long learning with students.Participate in ongoing continuing education.Responsible for reporting, grading, and attendance.Responsible for clear, effective communication with the Faculty Development Team, Students, and other University personnel.

Responsible for regional enrollment and sales activities at all Utah campuses. Responsible for recruiting admissible candidates through interview processes.Experience multi-national sales via online technological tools as well as face to face interaction to meet client's needs.Responsible for advising and motivating clients to help them reach their short and long-term career goals.Professional sales experience with the nation’s leader in education and the largest private accredited university in the United States. Responsible for US$ 2.5 million dollars a year in sales generated revenue.

As a member of the Learning & Development team, I am responsible for the detailed definition, project management, planning, analysis, design, development, deployment and evaluation of learning solutions.I develop high quality solutions that are part of a larger strategy to enhance employees' performance and support specific business needs. I am familiar with all aspects of the instructional development process and an expert in online and social learning methodologies. I work closely with internal team members, business partners, and stakeholders throughout the solution life-cycle to ensure that solutions exceed business objectives.Needs Analysis and Instructional Design - needs or audience analysis, diagnosing learning and performance issues, defining goals as measurable business metrics, writing performance objectives, planning the instructional strategy, choosing effective delivery methods, creating design documents and participant guides.Curriculum Implementation and Project Management - Manage development resources to track and report on the quality, scope, schedule and budget.Course Facilitation - Deliver management & leadership development content in both traditional classroom and virtual classroom sessions.Program Evaluation and Reporting - Gather data to answer specific questions regarding the value or impact of the solutions.Communication & Building Strategic Relationships - Develop and deploy effective communication strategies, present with impact, adjust message content and delivery, invite dialogue and demonstrate active listening. Manage, Develop, and Execute enterprise-wide initiatives that require cross business involvement and collaboration. Advanced understanding of Adult Learning Theory & how to practically apply concepts in the workplaceStrong diagnosis and analytical skills in order to effectively assess impact of initiatives

Responsible for the legal implementation of the company’s investments in the area of Telecommunications in Brazil. Responsible for the product development, ecommerce implementation and management of the national distribution system. Online telecommunications sales management and reporting to ensure all the products and services offered in the country are competitive in the local market.Market development and distribution management in the Brazilian telecom market resulting in taking the company from start-up to sustainable revenue in the first 30 days of operation. Responsible for expansion through building in-company cross products and brands for internal competitive advantages.Strategic development and implementation of the following companies and brands to compete in the Brazilian market: Clubmaxi Clube de Benefícios Ltda.(2008), Telmaxi (2007), Eagle Holdings International(2006), and TelExtreme (2005).Responsible for training of over 10,000 independent sales reps spread throughout the country of Brazil in regional offices.

Assisted the contact Center management team through the expansion during the acquisition of the state’s insurance contract increasing and managing the workforce of nearly 30 new CSRs.Responsible for the direct implementation with IT for the Envision Telephony phone monitoring and training product purchased by Blue Cross of Idaho in 2003. Experience in managing and monitoring this system to assure that departmental objectives are being met within the Blue Cross quality guidelines. Experience in providing feedback and input on strategic business decisions for the some of the company’s main clients’ to help the CSR team meet the customer’s performance guarantees.Provided direct service to the group administrators and company executives in a timely manner. Developed reporting tools and maintained reporting for major accounts.Experience in creating department union through improved operation processes.Responsible for employee supervision and elevated management resolution.Experience making strategic decisions with the goals, objectives, and business needs put first.Responsible for employee training and development.Performed managerial functions including hiring and termination processes.Experience with call center management including Avaya CMS technology, telephony vectors, VDN’s, and agent administration.

General Manager05/1998 - 4/2001 Wall Street Ingles e Informatica Ltda.Responsible for strategically managing organizational cost structure.Experience in developing and implementing business plan including finance, accounting, marketing, and human resource initiatives.Experience with sales to large multi-national accounts. Clients such as Electrolux, Renault, Volvo, Daimler-Chrysler, as well as smaller local companies.Represented compnay in the local commerce organizations through active membership in the Rotary International of Brazil.Developed and managed operations for simultaneous translations for meetings with the United States Department of Commerce and Brazilian governmental agencies.Responsible for implementation of the Marketing campaign 1997-2001 doubling the client base yearly.Experience in developing expansion strategy and transformational leadership objectives.Responsible for sale structuring and implementation of the owner’s desired exit strategy.