Ben Cort Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Australia

North Ryde, NSW

Ricoh is a major competitor in the print market globally. The company has integrated IT managed services into its service offerings and works with a wide range of industries to solve their IT and printing needs.Responsibilities:* Lead a team of eight systems engineers* Maintain essential IT operations, including hardware, email systems, applications.

North Ryde

* Lead a team of seventeen direct reports* Escalation point for the service desk team across 60+ SME and enterprise clients* Responsible for reporting and rostering of the managed services team* Incident manager and change approver across managed services clients * Ensure that client SLA's are achieved, prioritised and adhered to* Measure staff performance.

North Ryde, NSW

* Promoted to lead the Field Services team* Leading a team of five direct reports* Oversee field engineers schedules and organise emergency call outs * Working with field engineers to find any possible issues proactively and to plan out changes or projects to be undertaken by technical leads.

North Ryde, NSW

Sydney, Australia

FireNet is a provider of business internet solutions for clients around Australia. It has a diverse client base ranging from small businesses up to major government agencies.* Helping potential customers work out the best connection to suit their needs.* Following up on quotes that had been sent to potential customers* Ordering connections from wholesale.

Sydney, Australia

H2 Technology is an I.T support company that looks after small to medium businesses around Australia and New Zealand. H2 Tech ensures that a relationship is established with the clients by allocating the same staff to certain client jobs all the time.* Supporting a client base of around 30 different companies.* Troubleshooting computer and server problems.

Belrose

* Providing clients with a high level of customer service.* Keeping records on clients and motivating them to reach their goals.* Selling memberships for the gym and personal training.

Chatswood

Daily tasks included: * Restocking shelves* Putting point of sale and marketing material up* Coming up with promotions for the store* Checking stock sales and working out order quantities* Working with sales reps on pre-orders for upcoming releases

Diploma, Information Technology - Networking, Computer Systems Networking

Activities and Societies: I was picked to help a local church setup a new server. We were migrating the information on their old server.

Certificate 4, Information Technology - Networking, Computer Systems Networking