Ben Couey Email & Phone Number

Philadelphia, Pennsylvania, United States

Manages both Physical QA Assets (NCR Workstation, Devices, B2 Testing Cards, etc.) and Virtual Test Environments (Oracle, etc.). Performs testing and leadership tasks on multiple concurrent projects that frequently span various products. Plans and creates abilities for all of the Engineering resources to have access to environments needed.

Bensalem, Pennsylvania, United States

Installs and supports POS systems in grocery stores, including servers, PCs and peripherals and trains personnel in their use.

Responsible for merchandising execution, installation, troubleshooting and repair of product displays in retail stores. The job duties range from the installation and configuration of technical resets with firmware/software updates to adding steel fixtures in home stores.

Haddonfield, NJ

Assists clients with property transactions while providing excellent service.

Philadelphia, PA

Images and swaps and migrates thousands of devices over several buildings in the TUH complex.

Perform installs, upgrades and maintenance on clients’ POS, security, WI-FI and other systems, both hardware and software.

Camden, NJ

Coordinates Windows 10 migration between techs and usersSome imaging and migration work in a support role

Greater Philadelphia Area

Installs and supports Point of Sale systems for multiple clients. Including menu building and remote and local troubleshooting and assistance.

Philadelphia, PA

Worked at Aramark on short-term contract, which was renewed twice. Responsibilities include entry and distrobution of new items into client databases in MICROS 1 and 2 POS environments, adding new keys and functions to client menus, troubleshooting issues with item and menu functionality and training new hires in the MICROS environment.

Cherry Hill, NJ

Answers customer questions about bank accounts and updates or changes bank accounts as needed.

Mt. Laurel, NJ

Contract job through Aerotek. Answers customer queries and process changes to customer Health Benefits via phone.

Berlin, New Jersey

Phone and email based customer support. Handling customer loyalty accounts, taking customer compliments and assisting in resolutions to customer complaints.

Voorhees, NJ

Provided tech support for internet, phone and cable television.

Audubon, NJ

Responsible for sales and stock of merchandise on sales floor. Led a team responsible for keeping the store functional in day-to-day operations and to the completion of many major projects.

Pocopson, PA

Performed daily and weekly needs of organization, including operating the phone (incoming/outgoing), proofreading, filing, document creation with MS Word, Internet research and creation of in-house phone list. Also, assisted in organizing events and public relation.