Ben Darwin Email & Phone Number

London, United Kingdom

London, United Kingdom

Beckenham

• Acting as an escalation point for customer complaints and queries.
• Drive sales targets and achievements through motivation and provide ongoing training for all the team members.
• Over achieving high targets every month
• Taking part in off site visits and liaising with 3rd party venders.
• Communicating with all incoming prospects, book club tours and convert memberships.
• Employee Rota Setting.

Beckenham

• Being the first line point of contact to all club members.
• Further duty manager training undertaken so additional responsibilities can be carried out.
• Attend and document training sessions to ensure all staff have access to training material when required.
• Logging users requests into the internal system to ensure that all questions are dealt with in an efficient and timely manner.

Beckenham

• Processing Members contract using the internal Mytime system.
• Processing Members Direct Debit payments as requested.
• Following up calls both internally, on site and externally with third parties.
• Carrying out General Ad-hoc Duties.

London, United Kingdom

• Assisting with home computer builds and installations.
• Providing over the phone and remote support for customer queries using team viewer.
• Assisting with the setup on small company networks and LAN environments.
• Offering IT solutions to new and existing clients