Ben-David Baker, Mba Itm Email & Phone Number

Roseville, Ca, Us

Roseville, Ca, Us

Serve as part of the senior leadership team. Direct and inspire the team of creative professionals to move an idea from concept to final product. Highly organized and creative in execution and management. Manage budget, assets, and policies for the art of storytelling through technology and the experience of our events. Serve, train, and develop systemwide event engineers.

Roseville, Ca, Us

Essential Functions Collaborates with the senior leadership of the organization, third-party partners, and directors to develop goals, objectives, and operational plans for the department. Develops and plans initiatives to meet the goals and objectives of the organization within the broad context of the enterprise strategic plan by using performance measurements to guide strategic and operational decision-making. Manages the development, design, and delivery of program initiatives, ensuring that the goals and objectives are aligned with the organization's overall strategic plan. Provides quality assurance monitoring of all responsible programs, ensuring the correction of any deficiencies in the delivery of the program.Manages the annual budget for ongoing and new projects and programs. Manages the administrative components of program services, including contract negotiations, and contracted work. Exercises independent judgment in supervising and responsibly directing assigned staff. Delegates and assigns work to personnel for effective utilization of their skills and to meet business needs. Recruits and orients new employees. Ensures all employees are sufficiently trained to carry out their duties. Creates an engaging workplace and encourages others to contribute creative and innovative approaches to achieve continuous improvement. Drives a performance culture through appraisals and another coaching. Disciplines personnel when deems appropriate.

Roseville, Ca, Us

Intervened as a short-term site director when the actual director was on vacation or unavailable. Tasks such as sending out communications to the site, answer various department leaders' questions, or fill in at meetings. I closely worked with the director to solidify the department budget and forecast expenses. I took the lead on managing a small team, 5-7 contractors, during the Windows XP to Windows 7 transition. I worked closely with management and new vendors to set up a new printer supply and service contract. Analyze existing methods and develop alternatives to increase operations, production-efficiency. I worked with vendors regularly to design and implement new technologies. I currently sit on an IT charter intending to obtain funding and FTE's to spin up the integration of a new product, which we will present to Adventist Health leadership. I have conducted technology for off-site events for system-level board conferences. Customer satisfaction is always at the forefront of my mind regarding thinking about how we can better serve them, raise satisfaction levels, and decrease costs.

Roseville, Ca, Us

1. Perform computer system maintenance, repairs, and installations--Maintain department facilities and equipment in a condition to promote efficiency and safety of staff. --Monitor and control computer equipment by operating the central console or an on-line monitor.--Monitor hardware systems using operating systems utilities. 2. Provide user support, training, and education--Ensure prompt, professional, and courteous response to requestors of computer services.--Assist end users with problems and requests for information and equipment specifications. 3. Install and implement personal and network computer equipment - 4. Actively identify problems in the department, report them to the supervisor, pursue feedback, and actively participate in resolution methods. 5. Analyze existing methods and develop alternatives to increase operations and production efficiency. 6. Understand internet/intranet access and navigate world wide web as required for business purposes. 7. Maintain service level agreements with various end-user departments and enterprise business units. 8. Accept re-assignment when required by business necessity. 9. Travel as required by business necessity. 10. Assume responsibility for problem assessment and resolution. 11. Identify potential areas where policies/procedures require development or change. 12. Utilize effectively help desk computer software in conjunction with other regional facility and enterprise staff. 13. Light usage and knowledge of Active Directory

Mather, California, Us

Keep customer support/service paramount at all times Answer calls and follow up with customers to resolve issues and document feedbackCall donors and schedule/reschedule appointmentsSupport coworkers via CISCO team viewer and messengerFollow department, company, FDA and HIPPA rules and regulations

Sacramento, California, Us

Daily usage of EPIC/Hyperspace and IDX computer systems Maintain a 98+% accuracy rate on weekly basis Extensive usage and knowledge of MSWord, Excel, Outlook and Power Point in addition to the Open Office productivity suite.Department troubleshooting and diagnosing employee computers, printers and phonesResponsible for new employee training within Health Information Systems and Pharmacy Refill centers HIPPA (Health Information Portability Privacy Act) training Clerical duties including, but not limited to: alpha and numerical filing, keeping general organization of incoming/outgoing file and record requests Instrumental in the implementation of Sutter Gould's EPIC program (medical record database system)

Sacramento, California, Us

Master Of Business Administration - Mba, Information Technology Management

Bachelor'S Degree, Information Technology Management

Associate'S Degree, Computer And Information Sciences