Ben De Vos Email & Phone Number

Cheltenham, Gb

After 4 years as Assistant Night Manager, I'm hoping this will be a stepping stone towards further opportunities in progressing within hotel, and in particular customer service, management.

Gloucestershire, England, United Kingdom

As an Assistant Night Manager, my role involves working alongside the Night Manager to direct and oversee all hotel operations during the night shift, ensuring guest satisfaction and safety. This also includes acting as Manager on Duty for the hotel in the absence of the Front Office Manager, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise, as well as performing the Night Audit- and Reception duties when required.

Working as a Sales Coordinator, my role involved anything from being 1st point of contact for enquiries regarding school- and club overseas sport playing tours, to closing the sale of a tailored made package to suit the needs of each individual client.This included the creation of a package tour, including travel arrangements, fixtures against suitably matched opposition, training sessions, excursions and accommodation, as well as negotiating the best price whilst adhering to strict health and safety regulations. These packages would be created on a Web based toolkit where the client can access it online and distribute to his or her players and / or parents.In addition to working for Gullivers Sports Tours and Edwin Doran Sports Tours, the role also involved Tour Leading sports supporter tours for Gullivers Sports Travel, including events such as the Monaco Grand Prix and Six Nations Rugby.

Derby, United Kingdom

As part of the BA (Hons) Sport Management course at Derby University we're being offered wonderful insight as to how a professional sports organisation such as Derby County Football Club gets run on a day to day basis with an opportunity to gain valuable experience and knowledge by working within the organisation since the 1st week of the 3 year course.

Worcester, United Kingdom

The Team Liaison is a vital contact ensuring communication is passed on from the Local Organising Committee (LOC), Sport and Event Information and the Team. Constant liaising with the Team Managers and Coaches of both Italian Men and Ladies Teams to confirm all training sessions, transport, catering and other requirements they may have.

Derby, United Kingdom

Managing the reception team, overseeing general front office duties & tasks.Daily Banking, Rota, Department meetings, recruitment and budgeting.

Derby, United Kingdom

Managing the front desk department and a team of 5 managers, the role involved dealing with all customer feedback and resolving any issues which may occur, in a timely and professional manner, ensuring customer satisfaction and repeated business.Away from the desk I also performed general reception duties, checking guests in and out, reservations as well as dealing with accounts and settlement of bills. I was also involved n the recruitment process including conducting interviews and worked very closely with the Assistant General Manager.

Derby, United Kingdom

Working alongside the Reception Manager, the position involved running day to day reception procedures and leading a team of 6 receptionist. This included cash handling and ensuring banking procedures were done correctly on a daily basis as well as dealing with check ins and check outs, reservations and enquiries. The role often involved being Duty Manager, overseeing the smooth operation of the business and dealing with any issue that may occur. Accurate and thorough communication were essential in order to ensure all other managers and staff were aware of any issues so that the best possible service was given at all times.

Derby, United Kingdom

This was a seasonal contract as a player/coach representing the club's 1st XI as well as club coach and captain and serving on the executive and selection committees.

Derby, United Kingdom

 Duty Manager and running of 4 star 112 bedroom Hotel & Country club at night Receiving all outlets’ revenue & cash, balancing against system and banking it Completing the Night Audit General front office & desk duties Check-ins, Check-outs, Guest Relation Issues & Complaints Reservations, Room Service & Bar Duty Setting up Conference Rooms Operating System used was Opera

Derby, United Kingdom

The role of the 6 month contract involved implementing & managing a development program for all junior & senior cricket, including 4 senior & 10 junior teams. It required effective communication between myself, the team coaches and managers as well as the players and parents too.I was also contracted to represent the 1st XI as a player throughout the 2008 season.

Jeffrey'S Bay - South Africa

 Listing & Marketing Properties as well as Advertising Listing Properties Online Taking potential Clients to view Properties Negotiating between Buyers and Sellers Closing the Sales deal and after Sales Customer Service

Jeffrey'S Bay - South Africa

 Started Cricket Academy from scratch Coached 114 children on a daily basis Recruited, Managed and Coached a team of 6 Coaches Marketing & Event Organising Fundraising & Sponsorship Voluntary Coaching Clinics in Previously Disadvantaged Areas and Townships

Dublin - Ireland

This was a 6 months contract as club coach and representing the 1st XI as a player. During the time I was involved in community coaching projects and junior cricket coaching in schools and for Leinster as well as umpiring Leinster League matches.

Bristol, United Kingdom

Directly reporting to the development officer, I was involved with various community programs as a coach, mainly in the Cheltenham and Tewkesbury region. Some projects included running coaching sessions at schools, organising kwik cricket events and tournaments, working at road shows within projects in conjunction with other partners such as Natwest, doing outfield displays at Bristol County Ground and Cheltenham Cricket Festival, etc. I was also manager/coach of the Cheltenham/Tewkesbury District U/13 and U/15 teams.

Cheltenham, United Kingdom

After four seasons as an overseas player/coach, I returned to the club for a further three seasons.

Belfast, United Kingdom

Professional cricket player/coach.

Busselton - Western Australia

Professional cricket player/coach.

Weymouth, United Kingdom

Professional cricket player/coach.

Gouda - Netherlands

Professional cricket player/coach.

Cheltenham, United Kingdom

This was my first overseas club, having accomplished a life long dream of playing cricket in England. What was meant to be a one off season in fact became 7 seasons in total and very much home from home.I represented the club's 3rd XI, 2nd XI, and first XI, captained the 3rd and 1st teams, employed as club coach and served on various committees during my 7 summers in the UK.

Bachelor'S Degree, Sport And Fitness Administration/Management, 1St Class

High School, National Senior Certificate