Ben Harper

Ben Harper Email and Phone Number

Senior Management Analyst and Researcher @ CALIBRE Systems, Inc.
Rockville, MD, US
Ben Harper's Location
Rockville, Maryland, United States, United States
Ben Harper's Contact Details
About Ben Harper

Employing human-centered approaches to identify the problems that customers need us to solve through discovery research, design thinking, and user testing.

Ben Harper's Current Company Details
CALIBRE Systems, Inc.

Calibre Systems, Inc.

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Senior Management Analyst and Researcher
Rockville, MD, US
Website:
calibresys.com
Employees:
795
Ben Harper Work Experience Details
  • Calibre Systems, Inc.
    Senior Management Analyst And Researcher
    Calibre Systems, Inc.
    Rockville, Md, Us
    View
  • Calibre Systems, Inc.
    Senior Management Analyst / Researcher
    Calibre Systems, Inc. Nov 2024 - Present
    Alexandria, Virginia, United States
    Troubleshooting the acquisitions experience at the Department of Health and Human Services.
    View
  • Techflow, Inc.
    Dhs Hsin Cx/Ux Researcher
    Techflow, Inc. Aug 2021 - Aug 2024
    Rockville, Maryland, United States
    Supporting the Department of Homeland Security in their efforts to put customer experience at the center of their processes. Focusing on the Homeland Security Information Network in their modernization and mobile efforts.
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  • Icf Next
    Lead Experience Researcher (Ux/Cx)
    Icf Next Jun 2013 - May 2021
    Rockville, Md
    Working with government and commercial stakeholders to find solutions that meet client and customer needs. Facilitating interviews, user testing, experience evaluation, and solutioning workshops to find the most impactful solutions to discovered pain points. Mentoring UX staff in advanced topics and methods. Recent clients include:General Services Administration (GSA)Department of Housing and Urban Development (HUD)US Department of Agriculture (USDA)National College Access Network (Bill and Melinda Gates Foundation Funded)Centers for Disease Control and Prevention (CDC)National Library of Medicine (NLM)Consumer Financial Protection Bureau (CFPB)National Highway Traffic Safety AdministrationNational Science FoundationVeterans Health AdministrationBGE
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  • Macro International
    User Exerience Research Lead & Strategist (Ux)
    Macro International Jul 2001 - Jan 2013
    Rockville, Maryland, United States
    Lead a small team of experience designers, evaluators, and accessibility experts to design and evaluate complex web-based applications and tools. Providing senior-level UX expertise to a range of Federal clients part of the Insights and Design practice. I focus on designing complex work-focused applications in mobile, web, and traditional channels for data collection, management, and visualization. I employ a range of usability measurement methods to identify unmet user needs, opportunities to improve the user experience and work efficiency. I also employ web metrics systems including Adobe SiteCatalyst, Google Analytics, and Foresee Customer Satisfaction tools to answer questions about visitors and how they interact with sites and services.
  • Artesia Technologies
    User Interaction Engineer
    Artesia Technologies Sep 1996 - Apr 2001
    Designed the user interface for 4 releases of a successful digital asset management system spanning Web and Java based client interfaces. Managed quality assurance efforts for the product and provided front-line support to clients in the publishing industry. Met with potential customers and prepared presentations.
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  • Thomson Technology Services Group
    User Interface Designer
    Thomson Technology Services Group Feb 1995 - Jul 1996
    Rockville, Md
    Worked with international customers to design Web-based publishing tools that support the publishing workflow.

Ben Harper Skills

User Experience Usability Testing Information Architecture User Interface User Centered Design Persona Web Development Java Web Applications Usability User Interface Design Interaction Design Heuristic Evaluation Program Management Web Design Css Requirements Analysis Cascading Style Sheets Card Sorting Qualitative Research Personas Mobile Design Mobile Internet

Ben Harper Education Details

Frequently Asked Questions about Ben Harper

What company does Ben Harper work for?

Ben Harper works for Calibre Systems, Inc.

What is Ben Harper's role at the current company?

Ben Harper's current role is Senior Management Analyst and Researcher.

What is Ben Harper's email address?

Ben Harper's email address is be****@****per.net

What is Ben Harper's direct phone number?

Ben Harper's direct phone number is (703) 934*****

What schools did Ben Harper attend?

Ben Harper attended University Of Maryland, Lewis And Clark College.

What are some of Ben Harper's interests?

Ben Harper has interest in Science And Technology, Education, Environment, Health.

What skills is Ben Harper known for?

Ben Harper has skills like User Experience, Usability Testing, Information Architecture, User Interface, User Centered Design, Persona, Web Development, Java, Web Applications, Usability, User Interface Design, Interaction Design.

Who are Ben Harper's colleagues?

Ben Harper's colleagues are Rhonda Hoglund, Ron Bradley, Steve Tremper, Art Lowe, Lara Campbell, Pamela Smith, Cwdp, Rodney Pennywell.

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