Ben Dobbins Email & Phone Number

Memphis, Tn, Us

Burlingame, California, Us

Responsibilities: During this job role, I secured the confidence of the Los Angeles Clippers after months of intensive meetings and vetting, leading to selection as technology provider for all fully frictionless markets, premium clubs, and retail spaces at their new stadium, the Intuit Dome. I play an integral role in deployment of each of the 150 stores AiFi has established, serving notable clients such as Dollar General, Aldi, Los Angeles Clippers, Atlanta Falcons, Kansas City Chiefs, Phoenix Suns, and the Detroit Lions.Key Achievements:● Promoted to position of global head of installation and planning, spearheading oversight of installation department, and computational design department, as well as managing procurement, operations managers, vendor and supplier management, and solutions selling.● Advised senior leadership team on strategy and initiatives regarding competitive conversion opportunities.● Demonstrated expertise leading to consultation requests from several sports teams for upcoming projects that can't be announced yet.

Burlingame, California, Us

Responsibilities: During this job role, I directed implementation of hardware and oversaw cabling infrastructure, servers, switches, and all back-of-house equipment. I liaised with customer leadership in construction and IT operations, conducted site surveys, gathered requirements, reconciled budgets, and forecasting, established timelines, and delivered end-to-end solutions following best practices. I served as an intermediary between internal product development team and customers to facilitate sales engineering efforts. I directed operations of a customer-facing NA mock store and test lab environment to perform bi-weekly product, hardware, and integration testing as well as physical mountings and customer walkthroughs.Key Achievements:● Achieved 10% reduction in installation time by kitting/staging hardware configurations in vendor labs versus onsite configuration.● Accomplished a 15% reduction in design times and man-hours by innovating site survey process and data capturing.● Oversee 25 current customer/project implementations with valuations/budgets ranging from $150k-$440k/site.● Supervised a team of seven members, including project managers, project coordinators, and a field supervisor.● Collaborated on development and delivery of executive presentations, contributing to 18 successful bids.

Responsibilities: During this job role, I managed day-to-day operations for SCT, while concurrently executing account management functions to drive growth with company’s largest customer account, Bailiwick. I recruited, hired, onboarded, and mentored technicians to enhance installation outcomes and elevate customer satisfaction. I diversified revenue streams by focusing on PPE installations (sneeze guards, hand sani stations) and pursued growth opportunities by partnering with several other prominent national contractors.Key Achievements:● Achieved a remarkable 20% reduction in RMAs and outstanding deliverables by providing comprehensive guidance, mentoring, and oversight to installation teams.● Enabled an average 10% increase in revenues from project/service-based work through strategic negotiations.

Chaska, Minnesota, Us

Responsibilities: During this job role, I elevated to solution Architect within sales department to oversee RFP/RFI process to establish and manage IT contracts for both new and existing customers. I collaborated with department heads and a C-suite leadership team of seven to strategize SOW development, bid approaches, proposal writing, and presentation strategies prior to bid submission. I interfaced with up to eight account executives to position bids effectively and present tailored solutions to customers. I engaged in networking activities at company and industry events to cultivate relationships and develop pipeline opportunities.Key Achievements:● Led acquisition of a $750k annual contract by leveraging insider experience for a competitive bidding process with BBY.● Conducted root cause analysis and supply chain investigations, resulting in the avoidance of $10k in penalty damages.● Successfully secured projects, programs, and multi-year contracts with Fortune 500 clients, valued up to $5M.● Enhanced project margins by an average of 15% by capitalizing on years of project execution experience.

Chaska, Minnesota, Us

Responsibilities: During this job role, I contributed as a member of process improvement team, offering insights from PMO to enhance process flow and operational software. I collaborated with solutions architects to provide financial inputs and estimate task durations for RFP process. I spearheaded new construction of a +1M sq. ft. warehouse and provided on-site project management at a large manufacturing facility. I conducted thorough research and vetting of camera manufacturers, leading to a professional recommendation and establishment of a five-year agreement with THD.Key Achievements:● Directed Home Depot IT maintenance and paging teams as well as orchestrated execution of over $20M in field services across a span of four years.● Achieved a remarkable 97% compliance rate on SLA agreements, resulting in a five-year contract extension.● Generated over $12M in revenues through successful implementation of camera manufacturer agreement.● Secured a $3.5M, 10-month contract as part of a 3M program, managing dispersed large single-sites.● Promoted to lead and oversee a team of seven, providing guidance and direction.

Chaska, Minnesota, Us

Thorofare, Nj, Us

Vancouver, Wa, Us

Minneapolis, Mn, Us

Edina, Mn, Us

Us

Bismarck, North Dakota, Us

Bs, Business Admin. And Computer Information Systems

Education record