Ben Ross, Cpp Email & Phone Number

New Jersey, US

• Drive business and operational performance to ensure smart, fast payment processing and merchant technology
• Help businesses accept credit card payments, streamline payment processing operations and reduce overall cost
• Develop and grow agent force
• Oversee marketing programs
• Identify and manage referral partners
• Foster strong community partnerships

• Offer expert insight on real estate, market planning and contract negotiations.
• Expertly negotiate LOI and lease agreements
• Review and advise on proper market planning for sustainable growth
• Specialize in real estate market planning and market trend analysis
• Advise clients on sound investment opportunities in the market
• Rolled out new back-end technology solution for Keller Williams that streamlined marketing efforts through fully paperless transaction protocol; Actively train and coach office staff on the software

Fort Worth, Texas, US

• Responsible for development, planning and execution of global strategy to competitively position the company in the rapidly evolving fast-causal restaurant segment
• Grew franchise from that of a small regional footprint to a widely recognized international brand across 20 states and overseas through innovative marketing planning and execution
• Played critical role in the company’s sale to a private equity partner
• Garnered the company a feature on CBS TV’s Emmy Award-winning Undercover Boss
• Developed and rolled out Food Truck Program that was sold to Compass Group (Gourmet Dining Services) at University
• Oversaw roll-out across the country onto military bases working with AAFES

Fort Worth, Texas, US

• Optimized sales and profits from both new and existing franchises through a team approach to franchise management
• Stimulated 400% new territory franchise growth over a 2-year period; Developed franchise sales and marketing plans, implemented targeted prospecting strategies and led franchise development sales team
• Generated $1.2M+ in revenue from franchise development fees within a one-year timeframe
• Influenced franchise owners through active collaboration and idea-sharing, resulting in the ongoing alignment of company goals with individual franchise success and higher profit margins
• Offered strategic marketing direction and assistance to franchise owners in the development of revenue-generating marketing programs

Fort Worth, Texas, US

• Responsible for developing and nurturing the business side of the organization to improve bottom line results
• Expertly negotiated win-win contracts with vendors for cost-effective, high-quality products, resulting in approximately 4% reduction in spend and improved customer and franchise retention efforts
• Shaped unified corporate culture across Sales, Marketing, Accounting, Operations and Customer Service, resulting in 100% team member alignment with company mission
• Reported sales performance and financial results to senior leaders and recommended areas of opportunity

• Developed fundraising business designed to help organizations raise money
• Cultivated mutually beneficial strategic partnerships, and designed and developed brochures, website and other marketing materials to kick-start the business
• Implemented sales process and set up distribution partnerships
• Worked with non-profits, including the National Multiple Sclerosis (MS) Society, Relay for Life and American Cancer Society, to develop and manage fundraising events
• Partnered with religious organizations, school clubs and sport teams to help them achieve fundraising and financial goals
• Successfully exited in 2011 upon the firm’s sale to one of its founding partners; business still in operation today, deriving success from same systems and programs that were in place at its inception

• Spearheaded all of New Jersey’s youth-led anti-tobacco efforts, including the state’s 2006 smoking ban
• Gained distinction as healthy living advocate to address childhood obesity and second-hand smoke health risks by organizing a two-day, 60-participant teen retreat; Orchestrated fact-based presentations and workshops.
• Developed website blog on the dangers of second-hand smoke and organized three public events to spread awareness
• Presented alongside N.J. Governor Jon Corzine, the Commissioner of Education and other government officials during a 2,000-student tour supporting the “A Healthy Future for New Jersey’s Children: Childhood Obesity &.
• Lobbied state and national representatives in order to help implement policies that reduced tobacco consumption, particularly by kids

Partial B.S., International School Of Hospitality And Tourism Management

High School Diploma