Who is Benedetta Basile? Overview
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Benedetta Basile is listed as Head of Customer Support at Blendee, based in Italy, Italy, Italy. AeroLeads shows a matched LinkedIn profile for Benedetta Basile.
Benedetta Basile previously worked as Head of Customer Support at Neodata Group and Project Manager at Neodata Group. Benedetta Basile holds Master'S Degree In Electronic Engineering, Automatic Controls from Università Degli Studi Di Catania.
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Blendee
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Profile bio
About Benedetta Basile
Benedetta Basile is a Head of Customer Support at Blendee.
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6 roles
Benedetta Basile work experience
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Head Of Customer Support
Current
May 2023 - Present
Head Of Customer Support
- Manage the Customer Support team to deliver world-class customer support
- Manage and grow a team of customer support operatives to deliver high quality customer support on Neodata products: Ad-server, Data Management Platform, Recommendation System, Data Lake
- Review and ensure the team delivers high quality customer support meeting customer service level agreements
- Own customer issues and drive to resolution with a robust process to escalate to other teams and provide ongoing updates to customer
- Manage customer out-sourced services meeting customer service level agreements
- Working with Marketing, manage new release information to customers
Jun 2018 - May 2023
Project Manager
Apr 2016 - May 2018
Account Manager
- Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude- Carry out consulting activities for Clients by conducting and coordinating the activities of virtual teams of developers, support, R&D- Collaborate closely with Sales team and Finance to support pilot customers.
Sep 2008 - Apr 2016
It Consultant
For Eurizon Group - San Paolo Intesa I dealt with:- requirements collection, development and management of reports through Database implementation (SQL Server 2000);- automation of the Excel 2007 report generation process based on the execution of multidimensional structures (OLAP Cubes) and the use of commands in VBA (Visual Basic for Applications).
Apr 2007 - Sep 2008
1 education record
Benedetta Basile education
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Università Degli Studi Di Catania
FAQ
Frequently asked questions about Benedetta Basile
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What company does Benedetta Basile work for?
Benedetta Basile works for Blendee.
What is Benedetta Basile's role at Blendee?
Benedetta Basile is listed as Head of Customer Support at Blendee.
Where is Benedetta Basile based?
Benedetta Basile is based in Italy, Italy, Italy while working with Blendee.
What companies has Benedetta Basile worked for?
Benedetta Basile has worked for Blendee, Neodata Group, and Hp.
How can I contact Benedetta Basile?
You can use AeroLeads to view verified contact signals for Benedetta Basile at Blendee, including work email, phone, and LinkedIn data when available.
What schools did Benedetta Basile attend?
Benedetta Basile holds Master'S Degree In Electronic Engineering, Automatic Controls from Università Degli Studi Di Catania.
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