Senior Program Manager bridging concepts and ideas to daily execution. Cross functional leader integrating technology, systems and processes to scale operations in fast paced environments. Collaborates across teams and coordinates multiple projects to align with company goals and initiatives.• Forward Thinking - Use my “X-Ray Vision” to anticipate needs, identify roadblocks and create contingencies to achieve company objectives.• Leading Global Initiatives - Root cause analysis of individual processes to simplify, standardize and globalize operations. Communicate objectives across stakeholders to establish workflows, roadmaps, and areas of responsibility. • Senior Leadership - Quickly understand issues and make decisions to provide a framework for success. Help develop the tools and resources required and empower global operations managers to execute the mission.• Program Management - Leading multiple projects managers to develop and execute scalable projects in an ambiguous, fast-paced environment. Develop scope, assess budgets, identify stakeholders, implement and iterate multiple projects simultaneously.• Partner Process Integration - Collaborate with external partners to onboard their systems and operations to internal business processes. Liaison with partners to manage expectations, improve operations and execute on new initiatives.• Data Analysis and Presentation - Make data based decisions and present strategic company initiatives to executive leaders
Listed skills include Guest Service Management, Team Leadership, Strategic Planning, Event Management, and 17 others.