Benedict Chin Email and Phone Number

Have begun writing Policies for other jurisdictions other than Malaysia, including Singapore, New Zealand, Australia, and Hong Kong. Other than Policies have begun to enter the reporting aspect and requirements for each of the respective countries. In line with the above, is currently a Stakeholder in the revamping of multiple payment flows to ensure compliance as innovative methods are deployed. In-Charge of the day to day Business as Usual Pre-Transaction Screening, CDD of both Retail and Corporate Customers, Post Transaction Monitoring, STR submissions, Face to Face Verification and other Activities surrounding the Front End of Compliance. Also dips into SOP drafting, submission of eKYC reports, dealing with Partners RFI, and a few other backend Compliance related responsibilities.

Chargeback and Dispute Team, Assisting on submitting Dispute Claims and refunds of fraudulent Transactions of the Bank's Customers who has had money taken without Authorization.

App Testing