Benedict Croft Email & Phone Number

Telford, Gb

Shrewsbury, England, United Kingdom

Shrewsbury, United Kingdom

Schools and Corporate ICT technician, accross multiple council locations as well as primary and secondary schools offering on site and remote support.

Remote & Onsite technical support :Web and App developmentDesign and Implementation of Web solutionsRemote access to systems support

Shropshire, England, United Kingdom

Employed as an actor to play the roll of Santa Claus for a Children's Grotto at the Iron Bridge Museum

Lawley, England, United Kingdom

Lawley, England, United Kingdom

Lawley

Shrewsbury, United Kingdom

As Honorary Secretary I undertake mainly the common duties of the minutes, notifying members of meetings, contacting various persons in relation to the society, administrating the day to day activities of the organization and creating the order of business.

Re-joined Carphone purely as a weekend job but within weeks I was promoted to Branch Manager then after this posting I was asked to open new site, Managing, training, existing and new teams to be effective in customer service and sales under Carphone Warehouse's new pay plans & structure, Effectively managed 4 positions as Branch Manager while holding the additional roles for four of the companies driving roles for 28 stores and then territory level, of PeopleA (Human resourcing & Recruitment), VisionA (Company direction and objectives), OE-A (Loss-Prevention), and PeopleBM (Payroll, Human Mechanics & Induction

Recruited primarily for sales and customer service skills which developed into being placed into retail stores that were underperforming as branch manager / sales trainer as stores to boost sales / motivate employees and change processes to make them the best retailer in the high street. In my time here I held 3 store manager positions across various grades while also being a retail trainer, and stand in Area Manager

ArcD-esigns was created to provide a personal service by myself for individual / groups / business to provide and maintain web based solutions to their needs, ranging from website concept / design to hosting while also providing a consultancy and support mechanism to existing clients and independents, Responsibilities- Initial contact from clients - Individual design of web solutions presentation- Construction of websites and management there after

Employed to modernise, develop & manage a family owned company while bringing a new perspective to the existing practices, Control all aspects from customer contact and work sourcing to updating manufacturing processes and scheduling.

Recruited to develop and manage the used car sales department by increasing turn over and profitability in an underperforming area. Covering Sales and management to cars, scooters, accessory packages and add-ons, with position of business / sales manager I was also responsible for providing financial packages to customers Motability Accreditation agreements.

Working as part of team and as an individual to meet both personal and team targets has developed my skills in communication and team building. The job has mainly involved correctly identifying and selecting cars for potential customers by listening to exactly what they want and need, also the selection of a payment package that is both satisfactory to the customer and the company.

Working as a sales person in the fast moving PC sales industry, advising customers on the computer system and software that suit them and their needs. This job involved dealing with day to day customer problems and enquiries, solving them to the best of my ability and maintaining customer loyalty

Responsible for staff, store replenishment, security (keys/alarms); in effect, to present the store as ready to open. The night shift is a new venture, so I was responsible for initial and on-going training and overall set up.

Due to official secrets act information can be provided upon request.

I held various positions and gained experience in many areas, including Stock Control and Wines & Spirits. I was responsible for the productivity of these departments as Department manager and for ensuring that the other members of staff were adequately trained.

Engineer'S Degree, Aeronautical Engineering & Design

Education record