Benedict Croft

Benedict Croft Email and Phone Number

ICT Desktop Support Technician @ Shropshire Council
Telford, GB
Benedict Croft's Location
Telford, England, United Kingdom, United Kingdom
Benedict Croft's Contact Details

Benedict Croft work email

Benedict Croft personal email

n/a
About Benedict Croft

Benedict Croft is a ICT Desktop Support Technician at Shropshire Council. He possess expertise in retail, customer service, customer satisfaction, coaching, customer relations and 45 more skills.

Benedict Croft's Current Company Details
Shropshire Council

Shropshire Council

View
ICT Desktop Support Technician
Telford, GB
Employees:
2250
Benedict Croft Work Experience Details
  • Shropshire Council
    Ict Desktop Support Technician
    Shropshire Council
    Telford, Gb
  • Shropshire Council
    Concierge
    Shropshire Council Jun 2022 - Present
    Shrewsbury, England, United Kingdom
  • Shropshire Council
    Ict Desktop Support Technician
    Shropshire Council Aug 2014 - Present
    Shrewsbury, United Kingdom
    Schools and Corporate ICT technician, accross multiple council locations as well as primary and secondary schools offering on site and remote support.
  • Solar Flow
    Technical Consultant
    Solar Flow Jun 2013 - Present
    Remote & Onsite technical support :Web and App developmentDesign and Implementation of Web solutionsRemote access to systems support
  • Hotbuckle
    Actor
    Hotbuckle Dec 2022 - Present
    Shropshire, England, United Kingdom
    Employed as an actor to play the roll of Santa Claus for a Children's Grotto at the Iron Bridge Museum
  • Lawley Management Committee
    Chair
    Lawley Management Committee Dec 2020 - Oct 2022
    Lawley, England, United Kingdom
  • Lawley Village Community Interest Company
    Director
    Lawley Village Community Interest Company Jul 2021 - Jul 2022
    Lawley, England, United Kingdom
  • Lawley Village Management Committee
    Chair
    Lawley Village Management Committee Oct 2018 - Dec 2020
    Lawley
  • Shrewsbury Rugby Club
    Honorary Secretary
    Shrewsbury Rugby Club Jun 2012 - Jul 2016
    Shrewsbury, United Kingdom
    As Honorary Secretary I undertake mainly the common duties of the minutes, notifying members of meetings, contacting various persons in relation to the society, administrating the day to day activities of the organization and creating the order of business.
  • Carphone Warehouse
    Store Manager
    Carphone Warehouse May 2008 - Aug 2014
    Re-joined Carphone purely as a weekend job but within weeks I was promoted to Branch Manager then after this posting I was asked to open new site, Managing, training, existing and new teams to be effective in customer service and sales under Carphone Warehouse's new pay plans & structure, Effectively managed 4 positions as Branch Manager while holding the additional roles for four of the companies driving roles for 28 stores and then territory level, of PeopleA (Human resourcing & Recruitment), VisionA (Company direction and objectives), OE-A (Loss-Prevention), and PeopleBM (Payroll, Human Mechanics & Induction
  • Carphone Warehouse
    Branch Manager / Deputy Area Manager
    Carphone Warehouse Dec 2004 - Oct 2008
    Recruited primarily for sales and customer service skills which developed into being placed into retail stores that were underperforming as branch manager / sales trainer as stores to boost sales / motivate employees and change processes to make them the best retailer in the high street. In my time here I held 3 store manager positions across various grades while also being a retail trainer, and stand in Area Manager
  • Arcd Esigns
    Owner
    Arcd Esigns Jul 2010 - Feb 2013
    ArcD-esigns was created to provide a personal service by myself for individual / groups / business to provide and maintain web based solutions to their needs, ranging from website concept / design to hosting while also providing a consultancy and support mechanism to existing clients and independents, Responsibilities- Initial contact from clients - Individual design of web solutions presentation- Construction of websites and management there after
  • Botrea Stairs
    Business Consultant
    Botrea Stairs Oct 2007 - Apr 2009
    Employed to modernise, develop & manage a family owned company while bringing a new perspective to the existing practices, Control all aspects from customer contact and work sourcing to updating manufacturing processes and scheduling.
  • Hylton Of Wolverhampton
    Sales Manager / Business Manager
    Hylton Of Wolverhampton May 2001 - Dec 2004
    Recruited to develop and manage the used car sales department by increasing turn over and profitability in an underperforming area. Covering Sales and management to cars, scooters, accessory packages and add-ons, with position of business / sales manager I was also responsible for providing financial packages to customers Motability Accreditation agreements.
  • Concept Cars Supermarket
    Senior Car Sales Executive
    Concept Cars Supermarket Apr 1999 - May 2001
    Working as part of team and as an individual to meet both personal and team targets has developed my skills in communication and team building. The job has mainly involved correctly identifying and selecting cars for potential customers by listening to exactly what they want and need, also the selection of a payment package that is both satisfactory to the customer and the company.
  • Time Computers
    Sales Person
    Time Computers Jan 1999 - Apr 1999
    Working as a sales person in the fast moving PC sales industry, advising customers on the computer system and software that suit them and their needs. This job involved dealing with day to day customer problems and enquiries, solving them to the best of my ability and maintaining customer loyalty
  • Somerfield Ltd
    Night Manager
    Somerfield Ltd Apr 1997 - Jan 1999
    Responsible for staff, store replenishment, security (keys/alarms); in effect, to present the store as ready to open. The night shift is a new venture, so I was responsible for initial and on-going training and overall set up.
  • F.T
    Merchant Marine Officer Trainee
    F.T Feb 1997 - Apr 1998
    Due to official secrets act information can be provided upon request.
  • Tesco Stores Ltd
    Department Manager
    Tesco Stores Ltd Jan 1994 - Feb 1997
    I held various positions and gained experience in many areas, including Stock Control and Wines & Spirits. I was responsible for the productivity of these departments as Department manager and for ensuring that the other members of staff were adequately trained.

Benedict Croft Skills

Retail Customer Service Customer Satisfaction Coaching Customer Relations New Business Development Negotiation Account Management Call Center Credit Mentoring Purchasing Budgeting B2b Billing Retail Management Contract Negotiation Change Management Strategic Planning Insurance Time Management Problem Solving Financial Planning Promotions Loss Prevention Team Building Team Management Merchandising Marketing Strategy Banking Operations Management Performance Management Excel Inventory Management Forecasting Business Planning Microsoft Office Advertising Customer Experience People Management Direct Sales Event Management Team Leadership Teamwork Channel Management Employee Relations Product Marketing Process Improvement Online Marketing Sales Management

Benedict Croft Education Details

  • Wrexham University
    Wrexham University
    Aeronautical Engineering & Design
  • Maelor School Penley
    Maelor School Penley

Frequently Asked Questions about Benedict Croft

What company does Benedict Croft work for?

Benedict Croft works for Shropshire Council

What is Benedict Croft's role at the current company?

Benedict Croft's current role is ICT Desktop Support Technician.

What is Benedict Croft's email address?

Benedict Croft's email address is be****@****l.co.uk

What schools did Benedict Croft attend?

Benedict Croft attended Wrexham University, Maelor School Penley.

What are some of Benedict Croft's interests?

Benedict Croft has interest in Self Development Budding Autherreading, Science And Technology, Self Development Budding Auther Reading, Mechanical Engineering, Strategy Games.

What skills is Benedict Croft known for?

Benedict Croft has skills like Retail, Customer Service, Customer Satisfaction, Coaching, Customer Relations, New Business Development, Negotiation, Account Management, Call Center, Credit, Mentoring, Purchasing.

Who are Benedict Croft's colleagues?

Benedict Croft's colleagues are Julie Edgington, Carole Tolson, Geoff Brough, Carole Tomley, Sarah. Griffiths, Julie Duncan, Alison Newman.

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