Benedict Garcia

Benedict Garcia Email and Phone Number

Salesforce Consultant @ Group Homes Australia (now Videri Australia)
Philippines
Benedict Garcia's Location
Philippines, Philippines
Benedict Garcia's Contact Details
About Benedict Garcia

Benedict Garcia is a Salesforce Consultant at Group Homes Australia (now Videri Australia). He possess expertise in salesforce.com, customer satisfaction, direct marketing, lead generation, business development and 42 more skills. Colleagues describe him as "Ben and I collaborated on several Salesforce Enhancements initiatives. We successfully restructured our staff permissions configurations, implemented home technology solutions for aged care homes, integrated Natterbox telephony and routing policies, began digitising documentation and forms and improved reporting, dashboards and user experience across the teams. Ben is a tremendous asset. He is highly knowledgeable, possesses a can-do attitude, and excels in problem-solving and troubleshooting. In addition to his professionalism, Ben has a great personality and works well both independently and as part of a team."

Benedict Garcia's Current Company Details
Group Homes Australia (now Videri Australia)

Group Homes Australia (Now Videri Australia)

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Salesforce Consultant
Philippines
Website:
grouphomes.com.au
Employees:
73
Benedict Garcia Work Experience Details
  • Group Homes Australia (Now Videri Australia)
    Salesforce Consultant
    Group Homes Australia (Now Videri Australia)
    Philippines
    View
  • Group Homes Australia
    Salesforce Consultant
    Group Homes Australia Oct 2020 - Present
    New South Wales, Australia
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  • Lytblue
    Chief Operating Officer And Co-Founder
    Lytblue Jun 2019 - Apr 2021
    View
  • Cloud Royale Inc.
    Treasurer/Co-Founder/Coo
    Cloud Royale Inc. Jun 2019 - Apr 2021
  • Servicemax
    Salesforce Technical Support Engineer
    Servicemax Oct 2017 - Aug 2019
    Job Responsibilities Provide maintenance and support services including participating in the resolution of issue tickets and change requests Participate in integration, implementation, software updates, bug fixes, change requests and application support activities Codes, tests and debugs applications programs Operate effectively, clearly, and succinctly in an unstructured environment and demonstrate an awareness of the full breadth of services offered by the firm. Manage the client relationship for ServiceMax and support new business development activities .
    View
  • Ripeconcepts, Inc.
    Salesforce Junior Administrator
    Ripeconcepts, Inc. Jul 2017 - Oct 2017
    Cebu
    Knows the fundamentals of Salesforce Salescloud* Can customize and maintain Salesforce Salescloud* Can manage data, create reports and dashboards* Can build automation and workflows* Has experienced training users how to use the platform* Understands business processes and how to translate it with Salesforce
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  • Lexmark International, Inc.
    Salesforce Enterprise Software Key User & Crm Fusion Demand Tools Administrator
    Lexmark International, Inc. Jul 2015 - May 2017
    Cebu
    Responsible for inquiry management regarding integrated applications in SalesForceDotCom (SFDC). The role also provides training support and walk-through to Sales Teams and others. Moreover, the Key User - ES will be doing user adoption by testing and validating CRM changes. The Key User - ES shall gather and submit new SFDC requirements for continuous improvements
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  • Lexmark International, Inc.
    Salesforce Reports Analyst & Crm Fusion Administrator
    Lexmark International, Inc. Oct 2014 - Jul 2015
    Supports both Salesforce.com(SFDC) and CRM Fusion Tools. This includes serving the following support capacities:-SFDC Reports and Dashboards Management and CRM Fusion Tool Administration.-SFDC Reports and Dashboards training support.-User adoption - testing/validating of CRM changes as requested by the COE team. (Specialization: -SFDC Reports and Dashboards and CRM Fusion)-Gathering and submitting new SFDC requirements for continuous improvements (Specialization: -SFDC Reports and Dashboards)
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  • Perceptive Software
    Worldwide Marketing Specialist
    Perceptive Software Jan 2012 - Oct 2014
    Job Description: Manages and Maintain Sales Force Database for Data integrity and Accuracy of InformationProvides immediate preparation and assignment of in-bound inquiries (e.g. Contact Us forms, Ad Words leads) within two hours of submission during standard in-country business hours. • Help maintain high-quality data through provided reports and tools. • Create tasks for in country Direct Marketing Associates. • Data entry projects, as assigned. • Other clerical and administrative support tasks, as assigned. • Regular interactions with the Direct Marketing Team Leads and other Direct Marketing Team members
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  • Lexmark International, Inc.
    Business Development Executive
    Lexmark International, Inc. Aug 2009 - Dec 2011
    Handling Tiered Accounts for Developing and management responsibilities to ensure business revenue growth will be achieved.
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  • Aegis Philippines
    Senior Representative
    Aegis Philippines Jan 2007 - Jul 2009
    E-Office One, Asiatown I.T. Park, Apas, Lahug Cebu City 6000
    Handling Customer Service Calls over at the Cancellation Department as a Senior Representative. Also handles Sales calls for VOICE/DSL/DIAL-UP/SATELLITE Products.
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  • Concentrix
    Customer Service Representative
    Concentrix Nov 2006 - Jan 2007
    Pueblo It Park, Cagayan De Oro City
    Responsible for advertising Linksys product (International) and troubleshooting the devices for the customer via Telephone; ensures total client satisfaction.
    View

Benedict Garcia Skills

Salesforce.com Customer Satisfaction Direct Marketing Lead Generation Business Development Account Management Customer Retention Customer Experience Sales Operations Customer Service Sales Process Management Team Leadership Sales Solution Selling Multi Channel Marketing Crm Lead Scoring Advertising Product Marketing Marketing Communications B2b Demand Generation Email Marketing Online Marketing Direct Sales Cold Calling Customer Relationship Management Reporting And Analysis Troubleshooting Team Building Process Improvement Sap Quality Assurance Software Documentation Manufacturing Continuous Improvement Logistics Six Sigma Operations Management Cross Functional Team Leadership Project Management Process Engineering Product Management Lean Manufacturing Testing Vendor Management

Benedict Garcia Education Details

Frequently Asked Questions about Benedict Garcia

What company does Benedict Garcia work for?

Benedict Garcia works for Group Homes Australia (Now Videri Australia)

What is Benedict Garcia's role at the current company?

Benedict Garcia's current role is Salesforce Consultant.

What is Benedict Garcia's email address?

Benedict Garcia's email address is be****@****ark.com

What schools did Benedict Garcia attend?

Benedict Garcia attended Cebu Institute Of Technology.

What are some of Benedict Garcia's interests?

Benedict Garcia has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.

What skills is Benedict Garcia known for?

Benedict Garcia has skills like Salesforce.com, Customer Satisfaction, Direct Marketing, Lead Generation, Business Development, Account Management, Customer Retention, Customer Experience, Sales Operations, Customer Service, Sales Process, Management.

Who are Benedict Garcia's colleagues?

Benedict Garcia's colleagues are Arnold Saludar, Mary Jane Brosoto, Kristofer Toga, Jeffrey Matic, Jennifer De Guzman, Wendy Lau, Maxine Radus.

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