Benedict Pickard Email & Phone Number

London, England, United Kingdom

London Area, United Kingdom

• Use SQL and Power BI skills to track performance and generate actionable insights to maximise potential of the Partnerships Team
• Work with Partnerships Leadership Team to identify data and research gaps, root causes of data errors, performance peaks and dips and proactively make recommendations for quality controls.
• Monitor and forecast income and provide commentary and insight on performance to provide evidence-based recommendations to functional delivery teams.
• Manage a team of 4 to provide intelligence that enables canvasser teams to maximise the potential of high value partnerships or supporters

• Use specialist expertise to play a consultative role to the Partnerships leadership team.
• Lead non-financial performance management for Partnerships, Talent & High Value Fundraising Events, developing reports to monitor performance against department KPIs, objectives and strategy.
• Work with the Finance manager with income reporting for Partnerships and High Value Fundraising Events.
• Contribute to the development and delivery of team strategies through reporting and analysis.
• Identify short-term and long-term reporting needs and setting up required processes to drive change and deliver effective performance management for Partnerships – financial and non-financial.
• Work with Partnerships Leadership Team to identify data gaps, root causes of data errors, performance peaks and dips and proactively make recommendations for quality controls.

London, England, United Kingdom

• Responsible for driving the delivery of data analysis projects for teams within Philanthropy directorate
• To act as a reporting and analysis specialist within the Philanthropy directorate to role model best practice analytics and develop the directorates capability.
• Unlock the value of current datasets, proactively finding opportunities through all datasets to generate income and to minimise costs
• Create, maintain and enhance reports using Power BI and SQL to allow for the provision of KPI metrics on a regular basis for key teams
• Initiate and manage large, in-depth analysis & reporting projects including financial reforecasting and budgeting;
• Feed in an expert data analysis perspective into the strategy development process to shape and deliver on Philanthropy supporter development strategies; to support team members and mentor them on large projects

London, England, United Kingdom

• Creating and presenting Power BI reports and dashboards to consolidate data in one location from multiple Data Sources.
• Creating and presenting reports that display both Qualitative and Quantitative data to highlight full scope and performance of projects.
• Building Power BI Apps for targeted distribution of reports
• Increase automation of the visualization of KPI’s to reduce current labour times on reports.
• Supported the building of an R Shiny App
• Trained on R

London, United Kingdom

• Developed the relationship between IHS Markit and their customers by designing and building surveys and then distributing reports to internal stakeholders
• Coordinated the categorisation of over 6,000 text responses
• Turned the Customer Experience Survey into a scalable and repeatable process whilst cutting costs significantly
• Surveyed 170,000+ customers for the company’s flagship Customer Experience Survey
• Navigated migration to another new survey vendor – Cataloguing all surveys built and responses received
• Trained colleagues on new Survey platform

London, United Kingdom

• Designed User Dashboards for multiple surveys
• Created reports on historical Customer Experience Survey data from 2015 and 2016 to be presented to key stakeholders
• Extensive software testing of new survey platform
• Surveyed over 180,000 customers to provide real and actionable data
• Navigated migration to new survey vendor
• Coordinated the categorisation of over 10,000 text responses

London, United Kingdom

• Created 'Account Risk Models' for multiple business lines, highlighting which renewals were at risk and utilising data pulled from CRM and other usage systems
• Maintained and managed Customer Experience Survey – Survey of customer base
• Trained survey team on platform, maintenance of survey and creation of reports
• Managed timely and accurate Survey Score reporting to internal stakeholders and leadership team so they could monitor team progress and ensure follow-up

Greater New York City Area

• Working in the Middle Office with focus on Equity Derivatives Trade Capture
• Preparation and completion of UAT Test Packs
• Tracking of Trade Breaks and monitoring causes
• Project Delivery tracking and status reporting
• Designing Intranet Webpages for the storing and easy sharing of documents
• Attending internal Business University Courses to expand Project Management, Excel and Equity market knowledge

Following the Sales Academy I was promoted to the Energy and Marine Team with a focus upon the Oceanology Portfolio. Responsible for Account Management and Business Development on the Oceanology International show, as well as being heavily involved in the launch of Oceanology International China based in Shanghai.Role is reliant not only upon sales and.

A member of Reed Exhibitions inaugural Sales Academy established to create well-rounded Sales Executives with a greater awareness of the working of the whole company. Nominated for the 'Best Innovation' Award at the industry-wide AEO Awards. The role was reliant upon the successful attainment of targets related to both sales figures and call times.The role.

A part of the Olympic Stadium team who were responsible for strategically organizing the supply of Coca-Cola products to all kiosks in and around the stadium.