Works as a Lead Barista for Ogawa Coffee Creates. Customer-facing role using business-level Japanese, provide exceptional hospitality, and operate efficiently in a fast-paced environment. Helps with marketing and events, contributes input into operations and hospitality management strategies. Conducts on-the-job staff training and development.

Maintained 75% same-day student sign-up rate based on initial trial lessonsTime management involving handling many one-on-one lessons as well as group lessonsParticipated in the creation and instruction of highly diversified curricula (Maths, Sciences, History, Culture Studies etc.)Completed a wide variety of clerical duties outside of regular contractual obligationsDisplayed excellent parent-teacher relations skills