Benedict Zell
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Benedict Zell Email & Phone Number

Application Support Engineer | Aspiring Animator Enthusiastic about Delivering Outstanding Client Satisfaction at JAGGAER
Location: Melksham, England, United Kingdom 10 work roles 5 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
JAGGAER
Role
Application Support Engineer | Aspiring Animator Enthusiastic about Delivering Outstanding Client Satisfaction
Location
Melksham, England, United Kingdom
Company size
991 employees

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Benedict Zell is listed as Application Support Engineer | Aspiring Animator Enthusiastic about Delivering Outstanding Client Satisfaction at JAGGAER, a company with 991 employees, based in Melksham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Benedict Zell.

Benedict Zell previously worked as Cloud Engineer at Jaggaer and Support Consultant at Procentia. Benedict Zell holds Games & Media Development Management, Bsc Honours In Games Development Management from University Of Gloucestershire.

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JAGGAER

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Profile bio

About Benedict Zell

Motivated IT professional with expertise in Application Support Engineering, experienced in SaaS, AWS, and Azure. Passionate about problem-solving and armed with dedication and strong analytical skills, thriving in roles that require meticulous attention to detail and collaborative teamwork. Recent roles have deepened my proficiency in tackling complex technical challenges, managing cloud resources, and ensuring seamless database migrations. My approach combines SQL knowledge with SaaS troubleshooting to deliver precise solutions and maintain system integrity. I have cultivated and maintained positive client relationships, ensuring they are fully informed and satisfied with the solutions provided.As a hardworking, driven, and determined individual, I place a significant emphasis on the power of teamwork to achieve greater goals. With a bachelor's degree in Games Development Management, I have honed critical skills that are pivotal in the software industry, from innovative critical thinking to effective project management.

Current workplace

Benedict Zell's current company

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JAGGAER
Jaggaer
Application Support Engineer | Aspiring Animator Enthusiastic about Delivering Outstanding Client Satisfaction
morrisville, north carolina, united states
Website
jaggaer.com
Employees
991
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10 roles

Benedict Zell work experience

A career timeline built from the work history available for this profile.

Cloud Engineer

Current
Jaggaer

Greater London, England, United Kingdom

Recently joined JAGGAER to utilise my knowledge in SaaS application support, focusing on supporting the performance and reliability of leading spend management solutions. Responsible for maintaining the day-to-day functionality of the applications.

May 2024 - Present

Support Consultant

Procentia

Bristol, England, United Kingdom

  • Recruited for my experience in bespoke application software support, my career progression led me to a pivotal role at Procentia to provide high-level technical support and troubleshooting for IntelliPen, the UK's.
  • Maintained IntelliPen support for a diverse client base, focusing on data integrity and corrections to pension schemes and units using bespoke SQL scripts and store procedures.
  • Partnered with the BAU and Client Management Team on a pivotal project that reduced the client request case backlog by 80%, improving service delivery and fulfilment.
  • Operational Control and Oversight of daily checks and tasks for prominent clients using Microsoft Azure and SSMS, ensuring optimal reliability.
Aug 2023 - Feb 2024

Second And Third Line Support Engineer

Fitronics

Bath, England, United Kingdom

  • During my 6-year tenure at Jonas Software, I advanced to a 3rd Line Support Engineer role during a transformative period as Fitronics evolved through company mergers within the Jonas Group. In this advanced capacity, I.
  • Played a key role in four major project releases, including the critical Direct Debit feature and the client-facing HomePortal 2, enhancing product reliability and user engagement.
  • Managed the migration of systems from partnered companies, improving B2B integration and direct installations. This involved transitioning systems to new AWS environments.
  • Coordinated with developers using Git and GitHub for updates and branding, and tested PHP scripts for client-specific requirements, such as direct debit scheme corrections.
Dec 2021 - Jul 2023

First And Second Line Support Engineer

Fitronics

Bath, England, United Kingdom

  • Promoted to 2nd Line Engineer after demonstrating exceptional capability in handling more complex software issues and contributing to significant enhancements in system functionality, focused on supporting an expanding.
  • Comprehensive Software Support and Integration delivering support for an expanded array of products.
  • Applied HTML and SQL to improve client-facing sites with custom web development and bespoke branding.
  • Led bug replication and resolution efforts, closely collaborating with the Product Owner and their Dev team.
May 2019 - Dec 2021

First Line Support Engineer

Fitronics

Bath, United Kingdom

  • Initiated my career in the software industry at Jonas CAP2, subsequently rebranded as Fitronics, where I provided essential front-end support for CoursePro among other applications. Dedicated to swiftly resolving.
  • Efficiently streamlined front-end software issues for CoursePro, achieving a 95% positive feedback rating.
  • Played a key role in system setups and educational sessions, enhancing client engagement.
  • Lead the successful GDPR compliance feature update for CoursePro, acting as the primary liaison for clients.
Jan 2018 - May 2019

Kitchen Team Lead

University Of Bath

Bath, United Kingdom

  • Lead and motivated a small team, ensuring the delivery of top-quality services while adhering to safety standards. Actively contributing to events and meeting the unique dietary needs of the Olympic Team, making a.
  • Streamlined operation efficiency, enhancing productivity and service quality for diverse events.
  • Enforced compliance with health regulations ensuring a safe working environment.
May 2015 - Dec 2017

Commis Chef

University Of Bath

Bath, England, United Kingdom

Maintaining cleanliness of catering areasFood preparationFood HygieneSetting up and taking down equipment required for event rooms

Jul 2014 - Apr 2015

Student Ambassador

University Of Gloucestershire

Cheltenham

As a Student Ambassador, I successfully engaged with prospective university students and their parents, serving as a trusted representative of the institution. This position allowed me to assume significant responsibility in showcasing the university's offerings through the coordination and execution of various activities. By leveraging my strong.

Mar 2011 - Mar 2013

Swimming Teacher

Aquaterra Leisure

Bath, England, United Kingdom

Sep 2008 - Sep 2012
Team & coworkers

Colleagues at JAGGAER

Other employees you can reach at jaggaer.com. View company contacts for 991 employees →

LM Luisa Marsullo Luisa Marsullo Colleague at Jaggaer Milan, Lombardy, Italy, Italy View → FK Fabian Kaspar Fabian Kaspar Colleague at Jaggaer Munich, Bavaria, Germany, Germany View → RB Rajko Bogosavljević Rajko Bogosavljević Colleague at Jaggaer Belgrade, Serbia, Serbia View → LD Léa Dubreucq Léa Dubreucq Colleague at Jaggaer Boulogne-Billancourt, Île-de-France, France, France View → IB Ian Blackburn Ian Blackburn Colleague at Jaggaer Raleigh, North Carolina, United States, United States View → YT Yogesh T. Yogesh T. Colleague at Jaggaer Thane, Maharashtra, India, India View → TV Tamara Vitic Tamara Vitic Colleague at Jaggaer Belgrade, Serbia, Serbia View → CR Carlo Reyes Carlo Reyes Colleague at Jaggaer United Arab Emirates, United Arab Emirates View → LS Lisa Sain Lisa Sain Colleague at Jaggaer Raleigh, North Carolina, United States, United States View → AJ Aleksandar Janković Aleksandar Janković Colleague at Jaggaer Belgrade, Serbia, Serbia View →
5 education records

Benedict Zell education

Games & Media Development Management, Bsc Honours In Games Development Management

University Of Gloucestershire

Graphics Programmer specialising in 3Ds Max, Maya, zBrush, and Adobe Products. Proficient in utilising these software tools to create.

Ict / Media Production

Wiltshire College & University Centre

With a National Diploma in Media Production, my expertise in script-writing, storyboarding, film production, presentation, and graphic.

Ict

Bath College

The educational qualifications, coupled with technical skills in areas such as web development, graphic design, software proficiency, and.

Gcse

Beechen Cliff School

English Language • English Literature • Maths • Science • Design Technology • Graphics • Art Design • GNVQ: Information & Communication.

Food & Hygiene Certificate Level 3

University Of Bath
FAQ

Frequently asked questions about Benedict Zell

Quick answers generated from the profile data available on this page.

What company does Benedict Zell work for?

Benedict Zell works for JAGGAER.

What is Benedict Zell's role at JAGGAER?

Benedict Zell is listed as Application Support Engineer | Aspiring Animator Enthusiastic about Delivering Outstanding Client Satisfaction at JAGGAER.

Where is Benedict Zell based?

Benedict Zell is based in Melksham, England, United Kingdom while working with JAGGAER.

What companies has Benedict Zell worked for?

Benedict Zell has worked for Jaggaer, Procentia, Fitronics, University Of Bath, and University Of Gloucestershire.

Who are Benedict Zell's colleagues at JAGGAER?

Benedict Zell's colleagues at JAGGAER include Luisa Marsullo, Fabian Kaspar, Rajko Bogosavljević, Léa Dubreucq, and Ian Blackburn.

How can I contact Benedict Zell?

You can use AeroLeads to view verified contact signals for Benedict Zell at JAGGAER, including work email, phone, and LinkedIn data when available.

What schools did Benedict Zell attend?

Benedict Zell holds Games & Media Development Management, Bsc Honours In Games Development Management from University Of Gloucestershire.

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