Project Consultant
CurrentMain Duties:Guiding clients in implementation and maintenance of HR database, Performance Appraisal e-platform and e-learning platform.Schedule planning and management. Requirement hearing and determining how the system can be used to meet clients' needs. Communication with clients(local and overseas) through WebEx/email/phone/direct meeting. Creation of documents for records and to aid in explanation. Searching through support platform to learn about system functions and solve problems based on prior occurrences. Communicate internally with developers (in Japanese) to solve problems encountered with the system.Sales Support:Providing information about system functions.Assist in setting up system for sales demos. Evaluation:Testing of bug fixes/new features before release. Creation/documentation of test cases. Communication with developers.Language related: Revision of system's English. Translation of documents and materials (Japanese to English).Proofreading of documents/emails written in English by Japanese colleagues.