Work to ensure client satisfaction with our services. The primary point of contact between creatures and clients. Directing and controlling the processing and fulfillment of orders, fielding customer inquiries, and resolving customer complaints. Communication liaison between creatures and clients.

To thoroughly understand specific project objectives and goals required to achieve set targets.To meet deadlines assigned to each project.To communicate project issues to team members and supervisors, and suggest solutions to meet productivity, quality and clients’ expectations.Work collaboratively with team members, other staff and management to ensure that Iunderstand precisely all communications regarding my projects.To evaluate projects and events with team after they have been executed.Maintaining and updating customer databases.Contributing to, and developing marketing plans and strategies.Monitoring competitor activityGet more clients for the company and manage relationships between Image Consortium and all its clients, both new and old.Maintain timelines and meet targets set for each project.To attain targets and provide weekly reports on my assigned projects

• Liaising with other departments to keep models informed about updates• Managing the daily diary for the C.E.O• Providing first class customer service from enquirers to follow-ups• Managed all social media sites for the company• Auditioned Models for jobs

• To act as the principle conduit between the teams and the C.E.O• Implementing online strategies with the aim of increasing Social Media interaction• Manage the communications calendar and prioritize all Photo shoots, PR, Social media and CRM for the year• Implementing customer satisfaction strategies and surveys• Analyzing the competition and benchmarking with the aim of getting our services to the market on time

Worked as a front desk representativeAssisted to clients and made sure all cars and parts were ready and fixed for clientsplaced Orders for parts for clientsManaged online websites (parts trader)