Benedicta Orumwense Email & Phone Number

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom

Responsible for driving forward growth (caseload & revenue) in hospital activity through implementation and execution of the national sales and marketing strategy. Within a defined territory, fully accountable for strategic planning, identifying business development opportunities and delivering high standards of Account Management to meet hospital site referrals and caseload targets.

London, United Kingdom

• Managed and co-ordinated Tender response processes worth £6 million pounds of new business with an outstanding conversion rate of 65%. • Lead and managed highly specialised team members in the transition of hospital software implementation with an annual net worth of £100K across 35 national hospital locations, with flawless success. • Presented with articulate success to key industry players generating new business and impressing peers. • Successfully project managed a partnership arrangement which resulted in a 400% increase in BMI HealthFirst customer acquisition targets within a 3 month period. • Exceeded overall revenue target by 34% through strategic account management. • Successfully closed £300k deal ensuring BMI was the preferred supplier for onsite medical assessments for corporate clients within 3 months of joining the firm.BUSINESS DEVELOPMENT:• Sole responsibility for the delivery of all B2B sales (revenue and gross margin), that supports the wider BMI business plan. • Successfully lead the BMI HealthFirst sales tender process from initial bid phase, through to implementation and management of ongoing business. Simultaneously identified and delivered profitable new sources of revenue.• Built and maintained high level relationships with key industry professionals such as; Private Medical Insurers, Intermediaries & Affinity Partners.BUSINESS MANAGEMENT:• Supported the wider BMI business plan. Key decision maker and co-steerer regarding the company strategic direction as well as commercial negotiation and management of key partnership relationships.• Responsible for the management of eight BMI Health Screening Clinics, providing them with operational and business development support.• Collaboratively work with cross-functional departments within the operational and HealthFirst clinical teams ensuring delivery of client service level agreements.

• Awarded the prestigious ‘Best Doctors Client Services Manager achievement award’ for effectively maximizing Best Doctors presence within the healthcare intermediary and insurers’ market and developing new standalone sales opportunities. • Successfully increased the company standalone client portfolio by 30% through the strong building of key relationships with existing clients and Independent Financial Advisers (IFAs). • Exceeded annual product utilization target by developing a distribution strategy within top IFAs within the group risk market. • Outstandingly managed Best Doctors key UK corporate clients with an annual revenue of £5 millionBUSINESS DEVELOPMENT: • Exceeded sales targets through the building of strong lasting relationships with both external clients and internal colleagues.• Successful provided high levels of after sales support to key risk brokers and affiliated partners such as; Canada Life and Generali Group.• Responsible for the strategic business plans with clients which tied in with Best Doctors wider sales distribution and relationship strategies.• Presented Best Doctors proposition to IFA and corporate clients at all levels.BUSINESS MANAGEMENT:• Integral key player in the strategic meetings with Senior HR/Reward Benefit Manager to assist in effective communication of Best Doctors benefit to employees.• Managed the delivery of high level of customer service satisfaction rates with outstanding success.

• Winner of the prestigious Prudential Protection Employee Elite Award for the successful demonstration of key company competency and exceeding sales targets for 3 consecutive years. • • Successful record in retaining 94% of existing business in 3 consecutive years. • Promoted to Senior Account Manager within a year of joining the company due to consistently impressing peers. • Managed a portfolio of accounts with an annual revenue of £12 million.ACCOUNT MANAGEMENT:• Successfully managed and built strong lasting business relationships with 40 key intermediaries within the South East/South West region, understanding their portfolio of business and proactively working to retain their corporate business.• Worked closely with IFAs and colleagues to resolve client queries. Ensuring complaints are dealt with promptly and completely.• Ensured all compliance and Financial Services Authority regulatory requirements were met.OPERATIONAL MANAGEMENT:• Integral key player when setting up and implementing new systems enhancing the retention of high value clients.• Identified suitable operational procedures to improve the consistency and reliability of the company service offer.• Implemented new IT software improving the distribution times of important documents.• Shaped and mentored key players within the department, providing training and support as required.POLICY & PROCEDURIAL IMPROVEMENTS: • Successfully created structured service call plan involving face to face meetings with clients at all levels of their organisation.• Represented Prudential Health at client’s road shows, presenting to mixed audiences including Senior Stakeholders in a professional and compliant manner further enhancing the company service offer.• Established and maintained strong working relationships with colleagues at all levels to ensure a consistent delivery of service and to enhance the reputation of PruHealth making the company the provider of choice.

London, United Kingdom

• Developed the company’s healthcare sector by securing an exclusive supplier status with 4 key accounts generating an annual revenue of £300K. • Successfully brought across and managed a portfolio of accounts with an annual revenue of £500K. Managed and built key client relations across 60 national accounts. • Managed and implemented new clients into Giant Plc. • Exceeded all KPI’ and improvement plans. • Appointed to assist in devising a performance programme to encourage self-development within the company.

• Sold and promoted Harrods account cards and insurance. • Compiled and conducted relevant surveys identifying key market trends and reward systems for meeting sales targets. • Provided exceptional administrative duties as required.

Bachelor Of Science (Bsc), Biochemistry With Molecular Medicine

Education record

Education record

Education record