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Benedict Baumann Email & Phone Number
VP Onboarding
at
Convercus
2 work emails found
@directvla.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
VP Onboarding
Location
Sant Cugat Del Vallès, Catalonia, Spain
Company size
Who is Benedict Baumann? Overview
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Quick answer
Benedict Baumann is listed as VP Onboarding at Convercus, a company with 16 employees, based in Sant Cugat Del Vallès, Catalonia, Spain. AeroLeads shows a work email signal at directvla.com and a matched LinkedIn profile for Benedict Baumann.
Benedict Baumann previously worked as Head of Customer Onboarding at Convercus and Projectmanager / Scrum Master at Coara.Co. Benedict Baumann holds Dipl. Phys, Physics from Eidgenössische Technische Hochschule Zürich.
Company email context
Email format at Convercus
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{first}.{last}@directvla.com
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AeroLeads found 2 current-domain work email signals for Benedict Baumann. Compare company email patterns before reaching out.
Profile bio
About Benedict Baumann
▷ Executive MBA with Physics background and 20 years international leadership experience, passionate about innovation and accomplishing change using advanced data solutions.▷ Solid expertise in Data and Analytics: data management, data governance, predictive analytics, performance management, building data literacy across large multinational organizations.▷ Team player, strong at communicating between business-, technical- and analytical teams defining strategic direction for value driven data solutions as well as leading change and cross functional implementations.
Listed skills include Telecommunications, Business Process, Crm, Project Management, and 27 others.
Current workplace
Benedict Baumann's current company
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Convercus
13 roles
Benedict Baumann work experience
A career timeline built from the work history available for this profile.
Head Of Customer Onboarding
Current
May 2021 - Present
Projectmanager / Scrum Master
May 2021 - May 2022
Reporting Manager Regional
Accountable for accurate and timely delivery of data products and insights to Digital Transformation and Customer Care (5000 employees, 9 countries) leading a multicultural team (AR, CL, CO, VE).Achievements:– Performance Analytics: Implemented framework for audience of 1100 applying embedded analytics leading to 25% cost reduction.– Automation.
Jan 2014 - Nov 2020
Reporting Manager
Responsible for BI platform, report delivery, data governance, data quality, prioritization process and client relationship (General Motors US) leading an intl. team (US, CA, PH, CI, IN, AR).Major Achievement: Automated 150 reports managing and evolving the Oracle Business Intelligence Platform.
Feb 2012 - Jan 2014
Dealer Support Operations Manager
Provide B2B services to dealerships on behalf of General Motors (150 headcount organization, on- and offshore based in 3 countries AR, PH, US).Mayor Achievement: Reduced cost by 20% while improving customer satisfaction from 82% to 85%.
Nov 2009 - Feb 2012
Business Process Manager
Responsibility: Ensure process compliance and lead Six Sigma continuous improvement projects.Mayor Achievement: COPC Certification
Feb 2007 - Nov 2009
Crm Strategic Implementation Manager
Responsibilities:- - Analytical Customer Relationship Management (ACRM): System and Process owner for campaign management (Retention, Cross Selling, Mitigate Decline, Tribal actions, …)- Define and implement ACRM Roadmap (Strategy / CAPEX / OPEX) - Manage external partners and interface with IT.Mayor Achievement: Implemented world class end to end campaign.
May 2004 - Aug 2006
Operations Manager – Customer Care Services
Mayor Achievement: Back office automation: Headcount reduction from 120 to 18
Jan 2002 - Apr 2004
Projects Manager – Customer Care Services
Mayor Achievement: Digital transformation of Customer Service: WEB, IVR, SMS
May 2001 - Jan 2002
Project Manager – Customer Care
Mayor Achievement: Designed and implemented an in-house, best in class CRM system.
Mar 2000 - May 2001
Interimship
Achievements:- Set up a photoluminescence measurement process for testing semiconductor laser-chips.- Creation of a website for „IBM Laser Enterprise“ (sold to JDSU 1997).
Jul 1996 - Nov 1996
Interimship
Achievements:- Designed and implemented a database (MS Access), to track worldwide market shares of paging service providers.
Nov 1994 - Jan 1995
4 education records
Benedict Baumann education
Dipl. Phys, Physics
Master Of Business Administration, Executive Mba
Bachelor, Physics
Education record
Shouth Vigo High School - Terre Haute, In - Usa
FAQ
Frequently asked questions about Benedict Baumann
Quick answers generated from the profile data available on this page.
What company does Benedict Baumann work for?
Benedict Baumann works for Convercus.
What is Benedict Baumann's role at Convercus?
Benedict Baumann is listed as VP Onboarding at Convercus.
What is Benedict Baumann's email address?
AeroLeads has found 2 work email signals at @directvla.com for Benedict Baumann at Convercus.
Where is Benedict Baumann based?
Benedict Baumann is based in Sant Cugat Del Vallès, Catalonia, Spain while working with Convercus.
What companies has Benedict Baumann worked for?
Benedict Baumann has worked for Convercus, Coara.Co, Directv Latin America, Ibm, and Orange.
Who are Benedict Baumann's colleagues at Convercus?
Benedict Baumann's colleagues at Convercus include Franz Zimma and Jay Kalaria.
How can I contact Benedict Baumann?
You can use AeroLeads to view verified contact signals for Benedict Baumann at Convercus, including work email, phone, and LinkedIn data when available.
What schools did Benedict Baumann attend?
Benedict Baumann holds Dipl. Phys, Physics from Eidgenössische Technische Hochschule Zürich.
What skills is Benedict Baumann known for?
Benedict Baumann is listed with skills including Telecommunications, Business Process, Crm, Project Management, Program Management, Business Intelligence, Strategy, and Team Leadership.
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