Benedict Francis Xavier Email & Phone Number

Malaysia

Manage operation solution design, fabricate, supply, Installation and commissioning•Ensure availability of work tools, machine and other necessary equipment required for the performanceof job duties.•Prepare cost estimates required for operation, labor and materials•Coordinate and assign to technical personnel according to their capabilities to ensure an evendistribution of workload,•Present reports of work operation to company management in order to… Show more Manage operation solution design, fabricate, supply, Installation and commissioning•Ensure availability of work tools, machine and other necessary equipment required for the performanceof job duties.•Prepare cost estimates required for operation, labor and materials•Coordinate and assign to technical personnel according to their capabilities to ensure an evendistribution of workload,•Present reports of work operation to company management in order to provide information useful intaking key business decision.•Mentor and motivate technical staff to deliver timely and high-quality services to customers.•Develop and implement policies and procedures for the performance of work operation.•Supervise and coordinate technical staff operation to ensure proper resolution of customer problems.•Meet with client on site management teams at regular intervals to review performance against theservice level agreement.•Manage schedules, sequences and assignment for work activities, based on work priority, quantity ofequipment and skill of personnel.•Obtain and adhere to testing and commissioning plan for STS, RTG and Prime Mover.•Adhere to accepted Drive, PLC and control system standards design. Seek operational data andoperations- based feedback, provide comprehensive and useful documentation and assures theavailability of adequate spares for efficient warranty support.•Obtain commissioning plans to integrate and verify Drive, PLC and control system and sub-systems inaccordance with compliance matrices.•Potential hazards are identified and prevention and / or control measures are selected in accordancewith the work plan and site procedures.•Occupational Health and Safety standards, statutory requirements, relevant codes of practice,manufacturers’ specifications, environmental requirements and enterprise procedures are identified andmonitored throughout the work procedure. Show less

Gelang Patah, Johore, Malaysia

Malaysia

Manage operation solution design, fabricate, supply, Installation and commissioning•Ensure availability of work tools, machine and other necessary equipment required for the performanceof job duties.•Prepare cost estimates required for operation, labor and materials•Coordinate and assign to technical personnel according to their capabilities to ensure an evendistribution of workload,•Present reports of work operation to company management in order to… Show more Manage operation solution design, fabricate, supply, Installation and commissioning•Ensure availability of work tools, machine and other necessary equipment required for the performanceof job duties.•Prepare cost estimates required for operation, labor and materials•Coordinate and assign to technical personnel according to their capabilities to ensure an evendistribution of workload,•Present reports of work operation to company management in order to provide information useful intaking key business decision.•Mentor and motivate technical staff to deliver timely and high-quality services to customers.•Develop and implement policies and procedures for the performance of work operation.•Supervise and coordinate technical staff operation to ensure proper resolution of customer problems.•Meet with client on site management teams at regular intervals to review performance against theservice level agreement.•Manage schedules, sequences and assignment for work activities, based on work priority, quantity ofequipment and skill of personnel.•Obtain and adhere to testing and commissioning plan for STS, RTG and Prime Mover.•Adhere to accepted Drive, PLC and control system standards design. Seek operational data andoperations- based feedback, provide comprehensive and useful documentation and assures theavailability of adequate spares for efficient warranty support.•Obtain commissioning plans to integrate and verify Drive, PLC and control system and sub-systems inaccordance with compliance matrices.•Potential hazards are identified and prevention and / or control measures are selected in accordancewith the work plan and site procedures.•Occupational Health and Safety standards, statutory requirements, relevant codes of practice,manufacturers’ specifications, environmental requirements and enterprise procedures are identified andmonitored throughout the work procedure. Show less

• Manage field service team to provide optimum customer services• Develop workflow for the field service team.• Assist in goal setting, skill enhancement and performance reviews activities for field service Engineers. Investigate and resolve any issues resulting from substandard performance. • Address customer enquiries, resolve issues and obtain customer feedbacks proactively. Identify and resolve employee concerns/complaints• Maintain positive and healthy relationship… Show more • Manage field service team to provide optimum customer services• Develop workflow for the field service team.• Assist in goal setting, skill enhancement and performance reviews activities for field service Engineers. Investigate and resolve any issues resulting from substandard performance. • Address customer enquiries, resolve issues and obtain customer feedbacks proactively. Identify and resolve employee concerns/complaints• Maintain positive and healthy relationship with various teams to ensure customer service effectiveness. Support service teams in achievement of service goals• Assist in interviewing and hiring new professionals. Ensure that the resources are properly trained to meet service objectives. Help the field service coordinator in resource identification and planning. Demonstrate outstanding customer service through maintenance of high quality and integrity at work environment.• Manages the field service personnel who perform on-site routine services including installation,maintenance, and repair.• Oversees the scheduling and training of field service representatives. Handles service contracts and directs support services.• Develops methods, guidelines, and policies to facilitate efficient service delivery. Ensure all customer issues are satisfactorily resolved utilizing engineering, manufacturing, and other teams as needed Show less

Selangor, Malaysia

Responsible of handling and troubleshooting 43 front line quay cranes 2 conventional unloader cranes and conveyor systems Front line cranesNOELL-German MITSUI-JapanIMPSA-ArgentinaHITACHI-JapanMISUBISHI-JapanZPMC-ChinaMITSUI-Japan–RTGEnsuring zero backlog on monthly planned preventive maintenance PPMIdentifying critical equipment to be blocked for repair jobs and planned maintenanceEnsure operators feedbacks are attended to within 48hours to ensure… Show more Responsible of handling and troubleshooting 43 front line quay cranes 2 conventional unloader cranes and conveyor systems Front line cranesNOELL-German MITSUI-JapanIMPSA-ArgentinaHITACHI-JapanMISUBISHI-JapanZPMC-ChinaMITSUI-Japan–RTGEnsuring zero backlog on monthly planned preventive maintenance PPMIdentifying critical equipment to be blocked for repair jobs and planned maintenanceEnsure operators feedbacks are attended to within 48hours to ensure equipments are in safe working conditionLiaising with operations on updating downtime, release and criticality of equipmentsRCA on repeated breakdowns and plan for immediate recoveryManaging section monthly spending on maintenance to be within the budget allocatedManaging manpower strength of 70 technicians in handling daily maintenance tasks and their welfareManaging contractors who carry out repair jobs on wharf and yard equipmentsEnsuring all task comply to company policy and ISO 14001 & 18001 OSHASHands on experience on troubleshooting hardware systems and control systemEnsuring reliability of all rotating equipment in the hoist , trolley and gantry systemsCarry out motor alignment on hoist, trolley and boom system using dial gauge and Easy-LaserLoad cell system using UNIPULSE amplifier control cardDC and AC Drives motorsMaintaining and troubleshooting passenger lift system -Alimak,Kinco,Kainan & ZPMCTo Maintain conveyor performance by close monitoring to contractor’s activitiesHands on experience on PLC programming softwareSIEMENS S7400FUJI MICREXSCHNEIDERHands on experience on AC and DC drivesALTIVAR SCHNEIDERFUJI FRENIC 5000SIMOREG SIEMENSHands on experience on using SAP systemCreating and Analyzing work orders or MO’sPreparing quotations and purchase requisition via work ordersPreparing technical papers for improvement projects by providing detail scope of works and technical specifications for vendorsExecution of project after negotiation and finalization Show less