Project assignment aligned to the client’s Digital Catalyzation Team• Provide support for multiple business applications developed by the Digital teams of the client• Work with project stakeholders and develop strategies to properly engage the identified end users• Create communication to increase visibility and buy-in of the new applications being offered to the employees• Construct training materials and meeting decks to ensure the project timelines and milestones were meet efficiently• Collaborate with the members of the Digital Catalyzation team to integrate change management practices and methodologies within project scope

Project assignment aligned to the Chevron Surface Facilities Platform• Provide support for the multinational rollout of a digital twin, a large-scale digital solution combining 3D images and data aggregation, across multiple business units• Conduct analysis of the impacted stakeholders and develop strategies to properly engage the identified stakeholders• Create communication strategies to increase visibility and buy-in of the new platform for designated end users• Identify potential risks to the adaption of the new platform and formulate methods to mitigate these risks• Help set up end user Customer Insight Groups designed to provide suggestions and feedback from the end users to help increase adaption

Project assignment aligned to the Cisco Customer Experience Change Management Office supporting CX Centers• Identify and engage key stakeholders to align communication and training needs• Develop and execute the project change management and communication plan• Coordinate and collaborate with other department Change Managers to ensure proper execution of the project’s delivery timeline and end user adaptation• Create all identified communications required to successfully prepare the end users of the impacts• Conduct Group Analysis and Impact Assessment, User Readiness, and Risk Assessments for the impacted users• Craft visual job aids and training material to ease the transition for the end users• Produce and maintain a project KPI tracking dashboard in Smartsheet to increase the visibility of the projects’ milestones to organizational leadership• Setup new project collaboration outlets utilizing MS Teams and maintained administrative responsibilities• Collaborate with all project tracks to ensure all change management and communication needs are meet

Project assignment aligned to the Duke Energy Enterprise Protective Services Department• Identify and engage key stakeholders within the impacted sites to align communication and training needs.• Develop and execute the project communication plan and delivery timeline.• Coordinate and collaborate with other department Change Managers to ensure proper execution of the project’s delivery timeline and end user adaptation.• Create all identified communications required to successfully prepare the end users of the impacts.• Conduct Group Analysis and Impact Assessment, Change Plan execution, and User Readiness for the impacted sites.• Craft visual job aids and training material to ease the transition for the end users.• Produce and maintain a project KPI tracking dashboard in Power BI to increase the projects milestones to organizational leadership.• Setup new project collaboration outlets utilizing MS Teams and maintained administrative responsibilities.• Engage virtually and onsite with end users to properly set up and introduce their new system.• Collaborate with all project tracks to ensure all change management and communication needs are meet.

• Identify and engaged key stakeholders within the impacted sites to align communication needs• Develop and execute the project communication plan and delivery timeline• Create all identified communications required to successfully prepare the end users of the impacts• Attend project status calls to identify any additional change impacts to the end users and create any additional communications required

• Leverage the Prosci methodology to actively manage the readiness of the remaining Dow employees at shared sites or warehouses for the impacts derived from the Outbound Site Migration activities• Leading the Dow people change in regard to communication during the migration• Responsible for designing, managing, and executing the quality assurance model to ensure the change management and communication for the separation of the IT infrastructure assets from Dow and integration into DuPont/Corteva for both shared and dedicated sites: Align identified stakeholders on sense of urgency and vision Engage, mobilize and position leaders and stakeholders Prepare employees for upcoming changes Ensure high performing project team• Progress report to Dow Global Change Lead• Responsible for onboarding any new OSM personnel in your region

• Identify and engaged key stakeholders within the impacted sites to align communication and training needs• Develop and execute the project communication plan and delivery timeline• Create all identified communications required to successfully prepare the end users of the impacts• Ensure training sessions were scheduled to site specific needs and engaged the proper trainer• Attend site status calls to identify any additional change impacts to the end users and create any additional communications required

• Crafts change management strategy employing the Prosci ADKAR model which meets business outcomes, and progresses individuals successfully through each change• Leads Governance/integration of activities with functional teams and regions• Drives user readiness, stakeholder engagement, and habit strength in line with the ADKAR model• Provides the change framework/playbook for consistency across functional teams • Identifies program ‘track conflict’ risks and mitigation actions• Manages the central change repository (schedule, risk identification, escalation)• Links corporate-led communications to business, functional and regional teams• Establishes change team across program, sites, and functions• Group Analysis and Impact Assessment, Change Planning by track, Change Plan execution, User Readiness and Feedback• Ensure Business Success (no unplanned events)

• Analyze current recruiting and sales processes to identify areas of opportunities and potential growth• Work closely with the CEO to create a developmental plan for the sales team to reach their goal of 40% growth for 2019• Develop a goal-setting framework to increase the productivity of the sales and recruiting team members• Present a solution to the CEO to improve the quality of coaching and feedback of employees• Create a process flowchart using Visio to ensure compliance with a troubled account• Identify relevant KPIs enabling performance tracking to align with the company’s future vision of 40% growth in 2019• Examine current training methods and materials to determine future developmental needs for the employees and the organization• Construct a roadmap for all ongoing process improvement projects, with clear checkpoints and milestones aligning to the completion of each project• Complete global bid for large Oil & Gas company, with collaboration with CEO and account manager, within a tight deadline• Assess the efficiency of current ATS, CRM, and other tools and systems, and made recommendations to the leadership team

• Worked closely with the Product Development team to streamline and improve their automated workflows resulting in a 30% increase in efficiency in their workflows• Developed training documentation for employees when new processes were implemented to facilitate a seamless transition to the new process• Created and maintained the automated workflows within Avature• Analyzed current email recruiting process and identified areas of opportunity to increase the performance of the email campaigns

• Assessed the organization’s readiness for change by implementing a change readiness survey to help facilitate an upcoming change initiative• Presented findings and suggestions from the survey to the executive team to better position the company, while minimizing resistance• Proposed a goal and reward system for employees to foster engagement and increase morale