- developing policies and procedures and its best practices for the organization, making recommendations for improvement where necessary and ensure that they comply with the federal government regulations. - Networking with banks and the Major Telecommunication companies to develop business relations that promotes the sales of our telecommunications products, investment and other banking services that attracts corporate and individual customers.- Interviewing corporate and individual customers and respond to customer enquiries to solve problems as fast as possible.- Planning, Preparing and managing daily budgets, Ensuring the ICT Sub-Business Unit doesn't run out of stock at all time to maintain a very high level of customer satisfaction.- Daily Monitoring of all procurements including TOPITs, and payments to Banks and Third Parties and generating quality reports and making quality projections at all time.- Always in touch with all the latest developments in telecommunication technology studying the trends and discussing with managements, vendors and sales teams on new products and services can be upgraded.

- Introducing the best approaches to keeping records accurate and up-to-date with the latest data to prevent errors in processing or delivery.- Monitoring and evaluating day-to-day warehouse processes, especially in shipping and receiving overseeing more than 100 packages per day.- Maintaining established levels of goods based on sales forecasts and demand to fulfil orders ontime, conducting research to address shipping errors and packaging mistakes.- Responsible for vital parts of supply chain processes of the company's warehouse and logistics operations.- Training new staff in job duties, company policies and safety procedures to ensure accurate dailylogs, to keep internal reporting accurate and track material movements to ensure daily targetsare met.- Improving delivery plans with strong scheduling knowledge, organizational skills and routedevelopment expertise.- Conducting inventory audits with 98% accuracy following company procedures. Using inventory software like PowerCloud, Excel workbook, Tableau, DingTalk WMS/PDA to track inbound and outbound of goods, monitor other branches and solving problems.- Modified existing warehouse process to create procedures that help in loss prevention andestablishing strategies that secure and prevent damages to reduce wastage.- Negotiated with various freight / Logistics companies and received annual contracts,resulting in cost savings of 70%.- Oversaw and motivated team of over 35 employees in warehouse and Logisticsdepartment to increase efficiency by 99%.

- Plan and manage the warehouse and logistics operations of a company. This includes overseeing the storage, movement, and distribution of goods and materials. - Develop and implement warehouse and logistics policies and procedures especially in Managingwarehouse and logistics staff, including hiring, training, and scheduling. - Coordinate with suppliers and customers to ensure that goods and materials are delivered on time and in good condition.- Monitoring and analyzing warehouse and logistics performance to identify areas for improvement and define measures that helps implement cost-saving measures for the company. - Tracking inventory levels and manage orders while introducing the most efficient means of transporting goods and materials. - Resolving any problems or issues that arise in the warehouse and logistics operations. - Stay up-to-date on the latest warehouse and logistics technologies and trends.  Introducing and Establishing Partnership with 3PL(Third Party Logistics) Companies that benefits and improves the logistics flow of the company.

- Evaluated facility operations and personnel for safety and health regulations compliance Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.- Coordinated with General Manager in different operational issues and promotional activities. - Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.- Developed productive, profitable and achievement-oriented working environments for employees and generated operational reports for management on monthly schedule.- Set and enforce departmental budgets, goals and deadlines, Preparing reports and scheduleswith accuracy.- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updatesand facilitate open communication.

- Increased traceability of items by 98% through documentation and use of WMS tracking systems.- Drafting concise and accurate reports detailing inventory, trends and sales for distribution to upper management and use in strategic planning.- Completed stock inventories to identify and address issues negatively impacting controls, performing daily analysis to predict potential inventory problems communicating damages to manufacturer. - Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasingdecisions. - Supervised all inventory and warehouse officers to support correct goods management and achievement of performance goals.