Benedictors Ogada Email and Phone Number
I’m a passionate and dedicated professional with a diverse background in customer service, content writing, and product design. Over the past few years, I’ve cultivated a unique blend of skills that position me as a versatile and creative problem solver.In 2022, I began my career in customer service, honing my communication and client relationship skills. I transitioned into content writing from 2023 to 2024, where I developed a keen eye for detail and storytelling. During this time, I discovered my passion for UI/UX design and began learning the craft alongside my professional roles.For the past 10 months, I’ve been juggling two roles:✔Support Manager, where I manage customer interactions, resolve complex queries, and ensure client satisfaction in the online casino space.✔Product Designer for a startup I co-founded, where I’ve been designing user interfaces, creating design systems, and conducting user research to build impactful solutions, including a dApp for stablecoin research.My journey has been a blend of exploration and focus, and I’m now fully transitioning into a career in UI/UX design. With a solid foundation in user-centric thinking, a creative approach to problem-solving, and experience in diverse tools like Figma, Canva, and Maze, I am eager to collaborate with teams that value innovation and impact.Let’s connect and build meaningful experiences together!
Canvassing
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Product DesignerCanvassing Dec 2023 - PresentNairobi County, Kenya-Designed a decentralized application enabling African stablecoin users to earn rewards through surveys.-Led UI/UX design, ensuring intuitive navigation, user-friendly onboarding, and visually impactful interfaces.-Collaborated with co-founders to align product vision with user needs, resulting in increased engagement.-Conducted usability testing and incorporated user feedback for iterative improvements. -
Support ManagerVavada Casino Mar 2024 - Dec 2024
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Ui DesignerFreelance Mar 2022 - Dec 2023
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Content Writer- IapweIapwe | International Association Of Professional Writers And Editors Nov 2022 - Oct 2023-Created content for a variety of channels, including blog posts, articles, social media posts, and videos.-Wrote clear, concise, and engaging content that was tailored to the target audience.-Conducted research to ensure that content was accurate and informative.-Collaborated with designers, developers, and other team members to create high-quality content. -
Remote Customer Service RepresentativeMetro By T-Mobile Jan 2022 - Oct 2023-Managed incoming calls and customer service inquiries. -Generated sales leads that turned into new customers. -Identified and assessed customer needs to achieve satisfaction.-Resolved issues and complaints and troubleshooted technical problems. -I monitored my KPIs and measures for customer service.-Developed and documented knowledge into helpful content. - Collected and analyzed customer feedback -
Marketing CopywriterFanshub Feb 2020 - Apr 2022-Promoted services through digital channels, professional networks, and personal branding, growing client acquisition by 40%.-Juggled multiple projects simultaneously, meeting tight deadlines and delivering on time, with a 92% on-time delivery rate.-Collaborated effectively with different clients to understand their needs, goals, and target audience, resulting in a 10% increase in client satisfaction and repeat business.-Generated creative content for email campaigns, focusing on attention- grabbing subject lines and human-centric messaging.-Produced a variety of content formats, including blog posts, website copy, product descriptions, and long-form pieces, ensuring accurate information and adherence to client branding guidelines.- Edited existing copy to improve readability while preserving the intended message.- Brainstormed new approaches to increase engagement with target audiences.
Benedictors Ogada Skills
Benedictors Ogada Education Details
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Communication, Journalism, And Related Programs -
Institute Of Energy Studies And Research- Kenya Power
Frequently Asked Questions about Benedictors Ogada
What company does Benedictors Ogada work for?
Benedictors Ogada works for Canvassing
What is Benedictors Ogada's role at the current company?
Benedictors Ogada's current role is UI/UX Designer | Co-Founder & Product Designer | Customer Experience Specialist | Bridging Creativity and User-Centric Solutions.
What schools did Benedictors Ogada attend?
Benedictors Ogada attended University Of Nairobi, Institute Of Energy Studies And Research- Kenya Power.
What skills is Benedictors Ogada known for?
Benedictors Ogada has skills like Leadership, Microsoft Office, Management, Microsoft Word, Blogging, Research, Microsoft Excel, Public Speaking, Copywriting, Customer Service, Project Planning, Microsoft Powerpoint.
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