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Benedikt Kestner Email & Phone Number
Customer Delivery Manager
at
Diebold Nixdorf
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Delivery Manager
Location
Hövelhof, North Rhine-Westphalia, Germany
Who is Benedikt Kestner? Overview
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Quick answer
Benedikt Kestner is listed as Customer Delivery Manager at Diebold Nixdorf, based in Hövelhof, North Rhine-Westphalia, Germany. AeroLeads shows a matched LinkedIn profile for Benedikt Kestner.
Benedikt Kestner previously worked as Technical Manager Service Delivery Management MS at Diebold Nixdorf and Product Support Engineer at Diebold Nixdorf. Benedikt Kestner holds Bachelor Of Applied Science (B.A.Sc.), Computer Science from Fernuniversität Hagen.
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Email format at Diebold Nixdorf
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Diebold Nixdorf
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Profile bio
About Benedikt Kestner
Experienced Engineer in Product support for Managed Solution. Skilled in Intercultural Communication, Network Infrastructure, Computer Science, C++, and Customer Support with basic project management. I can quickly understand complex situations and work focused on the customer need. A wide view on topics helps me to work interdisciplinary together with different professions to improve the solution.
Current workplace
Benedikt Kestner's current company
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10 roles
Benedikt Kestner work experience
A career timeline built from the work history available for this profile.
Customer Delivery Manager
- define service scope, SLA, OLA and KPIs with the customer- monitor and manage the SLA fulfillment- manage outsourced and internal teams in conjunction with contract agreements- single point for customer in terms of complaints- regular reporting internal and to the customer- technical understanding of the solution to coordinate different teams on specific issues
Technical Manager Service Delivery Management Ms
- Creating Solution Design for retail solution across divisions- Management of 2nd Level and 3rd Level Support- Supporting Problem Management, Incident Management, Change Management- Support for Hardware, Software and Network- continuous service improvement- implementing ITIL processes
Nov 2018 - May 2020
Product Support Engineer
- Subject Matter Expert/ BLF for a retail customer with a managed store solution- On-Site support during pilot rollout- Problem Management, Incident Management, Change Management- Training of 1st and 2nd Level- Knowledge Transfer from developer to helpdesk- Leading task forces for solving more complicated issues- Coordinating a virtual international team- Support for the whole solutiono Hardwareo Softwareo Networko OS- Support of the solution design- continuous service improvement
Jun 2014 - Oct 2018
Software Quality Assurance
Wincor Nixdorf
- Creating test plans- Running continuously tests with new releases- Test planning- Automation of tests- Coordinating a virtual international team
Jan 2013 - May 2014
Support Agent
Wincor Nixdorf
I organized the on site support and the hardware delivery for the internal workers.
Apr 2012 - Jan 2013
Leader Of The Department For Mission Abroad
Managed the trainings, HR and everything else to prepare the battalion for mission abroad.
Apr 2010 - Sep 2011
Student Assistant In Computer Science
I help students to learn more about computer science.
Oct 2008 - May 2009
Dish-Cleaner
Restaurant Balthasar
washing dishes.
Oct 2003 - Jun 2006
3 education records
Benedikt Kestner education
Bachelor Of Applied Science (B.A.Sc.), Computer Science
No, Electrical, Electronics And Communications Engineering, No
Abitur, Computer Science, Math
Reismann-Gymnasium Paderborn
FAQ
Frequently asked questions about Benedikt Kestner
Quick answers generated from the profile data available on this page.
What company does Benedikt Kestner work for?
Benedikt Kestner works for Diebold Nixdorf.
What is Benedikt Kestner's role at Diebold Nixdorf?
Benedikt Kestner is listed as Customer Delivery Manager at Diebold Nixdorf.
Where is Benedikt Kestner based?
Benedikt Kestner is based in Hövelhof, North Rhine-Westphalia, Germany while working with Diebold Nixdorf.
What companies has Benedikt Kestner worked for?
Benedikt Kestner has worked for Diebold Nixdorf, Kestner It, Wincor Nixdorf, Bundeswehr, and Helmut-Schmidt-University.
How can I contact Benedikt Kestner?
You can use AeroLeads to view verified contact signals for Benedikt Kestner at Diebold Nixdorf, including work email, phone, and LinkedIn data when available.
What schools did Benedikt Kestner attend?
Benedikt Kestner holds Bachelor Of Applied Science (B.A.Sc.), Computer Science from Fernuniversität Hagen.
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