I am helping businesses to get up-to-speed in areas of Technology, Marketing&Sales and Operations based on a diverse experience of consulting SMEs and Enterprises.- Led a Strategic Project to implement a data-driven decision process, including a PoC, designing, planning, and implementing a Data Exploration tool based on Salesforce CRM Analytics and Salesforce Sales Cloud.- Analyzed and improved central processes across Business Units and Departments (marketing, telemarketing, and sales)… Show more I am helping businesses to get up-to-speed in areas of Technology, Marketing&Sales and Operations based on a diverse experience of consulting SMEs and Enterprises.- Led a Strategic Project to implement a data-driven decision process, including a PoC, designing, planning, and implementing a Data Exploration tool based on Salesforce CRM Analytics and Salesforce Sales Cloud.- Analyzed and improved central processes across Business Units and Departments (marketing, telemarketing, and sales) to reduce costs by up to 35% by automating, simplifying and consolidating.- Designed and implemented a Customer Success framework based on industry-relevant KPIs, direct customer feedback and cutting-edge technology. Show less

Product Manager: Order Management System- Product Owner: Led a Scrum Team from Discovery, implementation, to roll-out of a new order creation/modification web application and backend for our Business Logic (order configuration)- Aligned requirements from stakeholders across the organization with feasibility and usabilityDiscovery: Pricing and Reconciliation System- Led the discovery project and external Scrum Team- Analyzed business requirements, developed the… Show more Product Manager: Order Management System- Product Owner: Led a Scrum Team from Discovery, implementation, to roll-out of a new order creation/modification web application and backend for our Business Logic (order configuration)- Aligned requirements from stakeholders across the organization with feasibility and usabilityDiscovery: Pricing and Reconciliation System- Led the discovery project and external Scrum Team- Analyzed business requirements, developed the architecture, and modeled the to-be processes for our new pricing solution as part of the CPQ processCustomer/Student-facing Mobile/Web Application- Managed Scrum Team responsible for the development of the new solution and the maintenance of the legacy solution- Analyzed the business requirements and existing technical architecture- Created and prioritized the User Stories for developmentCall Application for our Call Center and Offices- Managed the vendor responsible for the development of new features and end-user support Show less

Product Owner "Salesforce Service Cloud"- Responsible for the first implementation and further enhancements of the internal IT Help Desk and the omni-channel Customer Service solution.Senior Project Manager "Business Process Reengineering". Led Business Process Reengineering projects from potential analysis to implementation.- Analyzed and improved processes of marketing, telemarketing, and sales departments across different Business Units. - Lead Online Marketing projects from… Show more Product Owner "Salesforce Service Cloud"- Responsible for the first implementation and further enhancements of the internal IT Help Desk and the omni-channel Customer Service solution.Senior Project Manager "Business Process Reengineering". Led Business Process Reengineering projects from potential analysis to implementation.- Analyzed and improved processes of marketing, telemarketing, and sales departments across different Business Units. - Lead Online Marketing projects from conception until implementation.- Delivered IT-based improvement plans to reduce costs by up to 25% by automating, simplifying, and consolidating processes.- Designed technical solutions based on standard software (SaaS) with additional cloud services (FaaS, PaaS). Show less

Developed the company’s marketing strategy, implemented central marketing processes and guidelines for seven product lines and four production sites, and planned and managed exhibitions.- Planned and managed an exhibition with a value of up to €1,5m and oversaw the creation of the marketing material.- Lead the Marketing & PR department and helped the members to reach their personal goals

Managed the following client projects:- Project to develop a customer satisfaction strategy. Mechanical Engineering Company- Project to introduce project management standard. Utility Company- Project to analyze and optimize the value stream, develop a common-part strategy, and plan a factory structure. Automotive CompanyConsultant on the following client project:- Project to conceptualize and implement web platform to bring students and companies together. Public… Show more Managed the following client projects:- Project to develop a customer satisfaction strategy. Mechanical Engineering Company- Project to introduce project management standard. Utility Company- Project to analyze and optimize the value stream, develop a common-part strategy, and plan a factory structure. Automotive CompanyConsultant on the following client project:- Project to conceptualize and implement web platform to bring students and companies together. Public Corporation- Project to ensure the quality standards and prepare the key user trainings related to a software implementation. Car Manufacturer Show less

- Oversaw execution of over 20 management consulting projects for high-profile clients, such as BMW Group, with a total value of $300,000- Oversaw up to 100 freelance consultants- Managed Marketing division of 15 people. Developed marketing strategy and innovative marketing campaigns- Created and implemented company strategy for the following four years

- Project Manager and Consultant for CRM, Marketing Automation and Business Intelligence and Mobile Solutions- Business Development of prospective and existing customers- Developed mobile solution prototypes

Developed and implemented a project management standard for the automotive series software development department based on PMBOK and Automotive SPICE.

- Documented transfer pricing relevant business activities- Analyzed transfer pricing regulations to support clients

- Prepared and assisted key user training in different European countries- Supported customizing and testing for SAP R/3 roll-outs- Basic knowledge of the following SAP modules: MM, SD, FI, CO, EWM- Basic ABAP knowledge