Chief Operations Officer
- Developing and implementing an efficient day-to-day operational system to enhance productivity.- Establishing the company's organizational structure and defining departmental goals, responsibilities, KPIs, and accountability measures.- Building and leading high-performing teams, overseeing internal HR duties.- Implementing agile methodologies (e.g. SCRUMBAN and OKR) to drive results-oriented approaches.- Leading strategic planning, setting annual objectives, project plans, and roadmaps.- Contributing to the development of communication, marketing, and sales plans.- Providing dedicated support to the CEO in managing day-to-day operations and decision-making.- Managing strategic partnerships, optimizing costs, and improving service quality.- Overseeing complete project management, utilizing PM tools like Atlassian and Miro.- Collaborating with IT executives to align software development needs with business objectives.- Designing and implementing an effective reporting system to support data-driven decision-making.- Conducting employee workshops and training sessions to foster continuous learning and professional development.