- Developing and implementing an efficient day-to-day operational system to enhance productivity.- Establishing the company's organizational structure and defining departmental goals, responsibilities, KPIs, and accountability measures.- Building and leading high-performing teams, overseeing internal HR duties.- Implementing agile methodologies (e.g. SCRUMBAN and OKR) to drive results-oriented approaches.- Leading strategic planning, setting annual objectives, project plans, and roadmaps.- Contributing to the development of communication, marketing, and sales plans.- Providing dedicated support to the CEO in managing day-to-day operations and decision-making.- Managing strategic partnerships, optimizing costs, and improving service quality.- Overseeing complete project management, utilizing PM tools like Atlassian and Miro.- Collaborating with IT executives to align software development needs with business objectives.- Designing and implementing an effective reporting system to support data-driven decision-making.- Conducting employee workshops and training sessions to foster continuous learning and professional development.

- Managing the development of internal software – e.g. ERP, CRM, HRM...- Participating in the planning of the annual IT strategy.- Planning training sessions and educating colleagues.- Managing projects including performance tracking, reporting, time management, and team leading.- Organizing meetings to discuss project goals and progress.- Leading development and testing teams - approx. 20-25 people.- IT development Local Quality Manager: professional representation of the IT development department, process management, internal training planning.

- E2E project management.- Monitoring budget, resource management, and creating project reports.- Process development and management.- Communication link between customers and inner team.- Sales, marketing, and project management duties.- Creating offers, and providing excellent customer service.- Ensuring the sales process goes smoothly: reaching agreements, and hitting sales targets.- Managing company Social Media and website.

- Producing training materials for B2B clients.- Overseeing operator and moderator duties for mainly German and English speaking countries.- Reporting for the lead project manager.- Organizing training sessions, sprints, and testing activities.- Managing and testing corporate sites.

- Providing excellent customer service in English, German and Hungarian for key B2B IT clients.- Managing tickets, resolving issues.- Reporting and documentation.

- Offering company product and portfolio- Creating reports and hitting sales targets- Desk and field based sales.

- Providing excellent customer service in English and Hungarian- Participating in multiple marketing researches- Producing analytics, publications, and reports- Organizing events