Ben Scott Email & Phone Number

Brentwood, TN, US

Franklin, TN, US

• Performed discovery, risk assessment, and developed disaster recovery plans and processes for enterprise critical applications residing in a hybrid cloud environment.
• Analyzed current technologies, processes, and vendors to present best practice recommendations to executive leadership.

Brentwood, Tennessee, US

• Provided interim IT leadership. Managed vendors delivering cloud services, telecommunications, security services, infrastructure, software licensing, and IT staff augmentation.
• Evaluated vendors and coordinated selection to migrate locally hosted applications to cloud providers.
• Conducted risk management and mitigation of IT infrastructure to deliver reliable and continuously available technical services.

Nashville, TN, US

• Spearheaded teams providing IT strategic planning, implementation, and technical help desk support to clients.
• Oversaw IT Directors functioning as virtual CIOs for clients; Field Engineers providing onsite client support; Project Engineers deploying new hardware & software; and Support Analysts delivering Help/Service Desk.

Franklin, TN, US

• Mentored new IT team and leader following period of high turnover and business change. Conducted analysis for strategic priorities, risk management, and process improvement.

Northbrook, Illinois, US

• Orchestrated turn-around, stabilization, and scaling of revenue generating, customer facing Software as a Service (SaaS) platforms for 1200+ customers. Emphasized continuous application availability, rapid platform.
• Established security practice including policy development, deployment of firewalls, intrusion detection, anti-virus standardization, patching, internal and external penetration testing, security training for all.
• Evaluated user requirements and implemented weekly software deployment processes increasing standardization, quality, and application availability.
• Launched and oversaw risk management team composed of senior leadership (Executive Management, Finance, Legal, Sales, Technology). Served as HIPAA Security Officer.
• Developed monitoring, alerting, and performance metrics to benchmark current state and plan for growth.
• Managed initiation and delivery of Service Organization Control (SOC) 2 Type II annual audits for security and availability.

Costa Mesa, CA, US

• Spearheaded newly created shared services business unit: electronic healthcare transaction clearinghouse, corporate information systems, customer support, compliance/business risk management, and facility management.

Costa Mesa, CA, US

• Led teams of up to 115 encompassing software development, IT, customer support, product implementation, and QA for SaaS information systems serving 60K+ users.
• Ensured HIPAA compliance with technical and administrative requirements as Security Officer.
• Oversaw 300+ servers in 3 data centers requiring 7x24 availability. Consistent delivery of 99.9% measured application availability.
• Presented quarterly results and plans to Board of Directors.
• Orchestrated facility management projects including a 37,000 square foot office build-out and move, data center expansions and relocations, and lease negotiations.
• Evaluated viability of numerous partnerships and potential acquisitions; researched integration value and performed due diligence.

Costa Mesa, CA, US

• Directed all software development projects including: new products and product extensions; integration with numerous hospital information systems including MEDITECH, Cerner, Epic, and HMS; connectivity to 100+.
• Managed all IT services including: customer facing applications; internal QA and development platforms; and all corporate and departmental business applications.
• Performed technical due diligence and subsequent integration of a competitor based in Los Angeles, CA and a healthcare insurance claims processing company based in Milwaukee, WI.
• Recognized as Outstanding Sales Resource.