With extensive experience in project scoping, management, and successful solution implementation, I have a proven track record of delivering outstanding results across various areas. My expertise includes the following:#CFO ADVISORY.#PROJECT MANAGEMENT.#STRATEGY AND TRANSFORMATION.#TARGET OPERATING MODEL.#LEADERSHIP AND CHANGE MANAGEMENT.As a seasoned professional in Global Business Service value creation, I have a wealth of experience in setting up Global Business Service/Shared Service Centers, managing migration projects, designing and standardizing processes, interim management, project/program management, digital capabilities enhancement, optimization taskforce, target operating model design and deployment, strategy design to execution, leadership advisory, process outsourcing, cost-saving initiative design and deployment, change and communication management, and employee branding.My proficiency in target operating model design and deployment covers a range of critical areas, including business strategy design and deployment, people's capabilities enhancement, organization and location model, service delivery model design and deployment, process automation and controls design and deployment, data and master data governance design and deployment, performance management design and deployment, technology enhancement, change, and communication management.In addition, I have a wealth of expertise in digital transformation enablement, including process optimization design and deployment, technology deployment, process automation, AI and machine learning capabilities deployment, data analytics deployment, and change and communication management. I am highly skilled in leveraging the latest technologies and digital capabilities to drive business performance and deliver value to stakeholders.

As an accomplished opinion columnist specializing in business, economics, and management, I am recognized as a leading influencer and thought leader in my industry. With extensive experience and knowledge of the business world, I provide expert analysis and interpretation of current events and trends, delivering insightful and well-informed opinions on various topics.My writing style is persuasive and engaging, and I have a talent for articulating complex issues clearly and concisely. I am unafraid to take a stance on controversial topics, and my opinions are always backed up with evidence and data.Drawing on my deep understanding of business, economics, and management, I offer unique insights and perspectives on a range of issues, from corporate governance and strategy to economic policy and market trends. My commitment to providing valuable insights and thought-provoking content to my readers is unwavering, and I take pride in being a trusted source of information for business professionals, executives, and students alike.Whether I am writing about the latest trends in management or the implications of a significant economic policy change, my goal is always to deliver engaging, informative, and thought-provoking content that helps readers stay informed and up-to-date on the latest developments in the business world.

At The B. Podcast, we offer a unique platform where the brightest and most innovative leaders and visionaries from around the world share their insights on personal development and management. The sharpest minds in the industry curate the content, and we feature exclusive, in-depth interviews, research, and documentaries that provide invaluable insights and strategies to help you break through your limits and achieve your goals.The platform is designed to bring together a community of like-minded individuals who are passionate about personal growth and self-improvement. Whether you are an aspiring entrepreneur, a seasoned executive, or simply someone who is looking to take your personal and professional life to the next level, The B. Podcast is the perfect place to explore new ideas, gain valuable insights, and connect with a network of inspiring individuals who are committed to achieving success and making a positive impact in the world.I have worked tirelessly to create compelling, engaging, informative content. From exploring the latest trends in management and leadership to providing insights on cutting-edge technologies and innovative business models, the content is designed to help you stay ahead of the curve and gain a competitive edge in today's rapidly changing business landscape.So if you are ready to break through your limits and achieve your full potential, join us at The B. Podcast and discover the strategies, ideas, and insights that will help you achieve success and make a lasting impact in your personal and professional life.

I developed and implemented a new target operating model for the wholesale banking segment that enhances service delivery, optimizes end-to-end processes, facilitates change management, and leverages technology through the deployment of a query management tool, Ms. Dynamic. The deliverables include: #Define the current state of the wholesale banking segment by analyzing the existing service placement, E2E process design, change management practices, and query management tools. Gather feedback from internal stakeholders, external customers, and industry benchmarks to identify strengths, weaknesses, opportunities, and threats.#Design the future state of the wholesale banking segment by creating a comprehensive blueprint of the desired service placement, E2E process design, change management framework, and query management tool features. Align the new model with the organization's strategic goals, customer needs, regulatory requirements, and operational capabilities. Also, incorporate best practices from other industries and leverage data analytics, automation, and artificial intelligence technologies to enable smarter and faster decision-making.#Implement the new target operating model by executing a well-sequenced and phased deployment plan that balances speed, quality, and risk. Ensure all stakeholders are informed, engaged, and trained on the new processes, roles, and tools. We will also establish a robust governance framework that monitors and evaluates the new model's performance and makes timely adjustments.#Measure the impact of the new target operating model by defining and tracking key performance indicators (KPIs) that reflect the expected benefits and outcomes of the initiative. Use a balanced scorecard approach that captures the perspectives of financial, customer, internal, learning, and growth metrics. Also, conduct periodic reviews and assessments to identify areas for continuous improvement and innovation.

As the leader of PMO's change and communication strategy, I designed and implemented a comprehensive global change management and communication methodology, toolkit, and training academy that effectively adopted new initiatives and ensured alignment across stakeholders.Key contributions include:#Analyzing the organizational context, culture, and stakeholder needs to identify the best practices and frameworks for change management and communication. I benchmarked against industry standards, researched academic literature, and consulted with internal and external experts to develop a tailored approach that fits our unique requirements and challenges.#Developing the change management and communication methodology provides a step-by-step process for planning, executing, and evaluating change initiatives. I created templates, checklists, and guidelines that cover key areas such as stakeholder analysis, impact assessment, communication planning, training development, and resistance management. I also ensured that the methodology aligns with PMO's governance, risk, and compliance frameworks.#Building the change management and communication toolkit that includes a suite of tools and resources that support the implementation of the methodology. I collaborated with functional teams, vendors, and partners to create communication templates, training modules, videos, and gamification elements that enhance engagement, retention, and feedback. I also established a knowledge management system that enables easy access and sharing of the toolkit components.#Launching the change management and communication training academy that provides tailored learning opportunities for PMO's employees and external stakeholders. I designed and delivered training programs that covered the essential skills, concepts, and techniques of change management and communication. I also established a certification process that recognizes and rewards the proficiency and application of the training.

As the Head of GBS' advisor and internal consultant, I am responsible for driving the design and implementation of GBS' strategy for 2020-2025 and for creating the Finance Target Operating Model as part of the Group Finance Strategy for 2021-2025. My main focus is on leading transformational change and communication activities for finance, procurement, and master data, ensuring a successful transformation rollout.One of my top achievements has been the design of the Finance Target Operating Model "F-TOM," which covers eight dimensions, including Vision & Strategy, People & Talents, Organization Model, Service Delivery Model, Process Automation & Controls, Data Governance, Performance Management, and Technology. This model has helped to ensure that the finance function is aligned with the organization's overall strategy.Another achievement has been the implementation of a transformation communication methodology that emphasizes the shift from "key message" to "behavioral message." This has enabled us to engage stakeholders better and communicate the desired behaviors supporting the transformation.In addition, I have developed a transformation change methodology that uses the 3E's of "fair process," which focuses on Engagement, Explanation, and Expectation Clarity. This methodology has been instrumental in ensuring stakeholders understand the transformation's reasons and engage in the process.Overall, my contributions have helped to drive the successful transformation of finance, procurement, and master data and have positioned the organization for continued growth and success in the future.

In 2019, I spearheaded the establishment of a Global Business Services (GBS) center in Krakow, which entailed designing and implementing a finance global template for end-to-end processes. As part of this initiative, I led the successful migration of 45 full-time employees (FTEs) handling Accounts Payable (AP), Accounts Receivable (AR), and General Accounting (GA) processes from five European countries to the Krakow center.In 2020, I collaborated closely with Business Unit (BU) Chief Financial Officers (CFOs) to develop a comprehensive finance transformation business case, including scoping, sourcing, and timeline considerations. I also played a pivotal role in designing and executing a communication and change management strategy to support the delivery of GBS' strategic objectives.Overall, my leadership in driving the establishment of GBS in Krakow and my continued involvement in enhancing its capabilities demonstrate my ability to deliver results through effective collaboration, strategic thinking, and stakeholder management.

As the leader of a finance transformation project, I focused on improving the end-to-end intercompany reconciliation process by designing and deploying a KPI dashboard that enabled better visibility, control, and efficiency.My key achievements include the following:#Analyzing the current intercompany reconciliation process and identifying the critical pain points, inefficiencies, and risks. I conducted extensive data analysis, process mapping, and stakeholder interviews to gain insights and prioritize the areas for improvement.#Designing and implementing a comprehensive solution that addresses the root causes of intercompany reconciliation issues. I worked closely with cross-functional teams, including finance, IT, and operations, to develop a global intracompany policy that aligns with the company's strategic objectives, complies with regulatory requirements, and optimizes the use of technology. I also designed and deployed a KPI dashboard that provides real-time visibility into the reconciliation process performance, identifies deviations from the standard, and triggers alerts for corrective action.#Delivering significant improvements in the intercompany reconciliation process efficiency, transparency, and standardization. Through the project, I reduced associated overtime by 50%, increased the reconciliation accuracy by 25%, and enhanced the compliance and audit readiness of the process. I also developed a roadmap for further technological enhancement that leverages emerging technologies such as RPA, AI, and blockchain.By leading this finance transformation project, I contributed to the successful alignment of the intercompany reconciliation process with the company's strategic goals, improved the efficiency and effectiveness of the process, and enhanced employee and customer satisfaction.

As the leader of the migration project for IBM's client Rio Tinto, I spearheaded a comprehensive transformation initiative to enhance the client's operational efficiency, process standardization, and technology capabilities.My key contributions include:#Collaborating with the client's leadership team to define the migration project's scope, objectives, and success criteria. Ben conducted a thorough assessment of the client's current state, future state, and transition plan to ensure alignment with the client's strategic goals and priorities.#Developing and implementing a new operating model that streamlines the client's end-to-end processes, optimizes the use of resources, and enhances the customer experience. I worked closely with the client's functional teams to identify the best practices, tools, and methodologies for process standardization and optimization. I also established governance, risk, and compliance frameworks that ensure the sustainability and scalability of the new operating model.#Managing the technology migration project from Oracle to SAP involved a complex set of tasks such as data migration, configuration, testing, and training. I led a team of consultants, developers, and project managers to ensure timely and high-quality delivery of the migration milestones. I also coordinated with the client's IT teams to seamlessly integrate the new technology with the client's existing systems and infrastructure.#Ensuring effective communication, stakeholder engagement, and change management throughout the migration project. I developed and executed a comprehensive communication and change management plan that addressed the concerns, expectations, and feedback of the client's employees, customers, and partners. I also provided training, coaching, and support to the client's teams to facilitate the adoption of the new operating model and technology.

As an energy market analyst, I advised senior stakeholders, including country delegates and ministers, on market conditions, trends, and opportunities. I leveraged my deep understanding of the global energy market, including the oil, gas, and renewables sectors, to deliver insightful analysis and recommendations informing clients' decisions and actions.My key contributions include:#Conducting in-depth research and analysis of the energy market using various data sources, tools, and models. I monitored the supply-demand balance, price dynamics, regulatory developments, geopolitical risks, and technological advancements that affect the market's performance. I also identified emerging trends and opportunities that could impact the client's strategic objectives and priorities.#Engaging with the clients to understand their needs, challenges, and expectations and translating them into actionable insights and recommendations. I provided customized reports, presentations, and briefings that communicated the market analysis clearly, concisely, and compellingly. I also facilitated discussions, workshops, and meetings that allowed the clients to share their perspectives, feedback, and questions.#Delivering high-quality market studies and publications that showcase the clients' expertise and thought leadership in the energy sector. One of my notable achievements was leading the market study of energy demand for the Japanese market, which was published in the prestigious OPEC's Annual Statistical Bulletin in 2014. The study comprehensively analyzed the Japanese energy market, including the drivers, challenges, and growth opportunities. The study also highlighted the implications of the Fukushima nuclear disaster and the country's energy policy reforms on the market's prospects.