I lead the technology group at AML Sentinel. AML Sentinel is a full service AML transaction monitoring and enhanced due diligence provider that delivers a comprehensive and affordable service solution to meet the growing AML threat faced by the financial industry. We provide a customized solution to small and mid size enterprises faced with the ever increasing cost and risks of compliance with the Bank Secrecy Act / AML laws and regulations.

Enterprise Architecture Partners provides consulting support for Chief Information Officers. Our focus is on assessing and improving the effectiveness of corporate Enterprise Architecture Practices. We provide the following services - Interim Enterprise Chief Architect Service - Enterprise Architecture Practice assessment and turnaround planning - Enterprise Architecture Practice start up - Architecture strategy and roadmap development - Architecture reviews of… Show more Enterprise Architecture Partners provides consulting support for Chief Information Officers. Our focus is on assessing and improving the effectiveness of corporate Enterprise Architecture Practices. We provide the following services - Interim Enterprise Chief Architect Service - Enterprise Architecture Practice assessment and turnaround planning - Enterprise Architecture Practice start up - Architecture strategy and roadmap development - Architecture reviews of Application or infrastructure Both short and long term assignments are welcome Show less

Leading the Architecture & Innovation Organization

Consulting at Cigna

Assembled and led newly formed centralized enterprise architecture organization, including business architecture, technology architecture, data architecture, architecture governance, and enterprise data quality. Served in roles of enterprise chief architect and enterprise data executive. Managed staff of 140 in U.S., with over $25,000,000 budget responsibility. Oversaw capability-based target architecture definitions, architecture standards, architecture exceptions management, approved… Show more Assembled and led newly formed centralized enterprise architecture organization, including business architecture, technology architecture, data architecture, architecture governance, and enterprise data quality. Served in roles of enterprise chief architect and enterprise data executive. Managed staff of 140 in U.S., with over $25,000,000 budget responsibility. Oversaw capability-based target architecture definitions, architecture standards, architecture exceptions management, approved software product list, building permit, and architecture review board. Defined standard shared computing platforms, development frameworks, and tools to support continuous integration and continuous deployment. -Partnered with business leaders, IT delivery leaders, and IT operations teams on application and infrastructure reliability, availability, and scalability. -Worked closely with business strategy team to ensure IT targets and roadmaps supported five-year business strategy. -Served as member of acquisition due diligence team, providing input on strategic value of acquired assets.-Directed mission-critical, high-profile, technology initiatives. -Identified and architected data center simplification and optimization program, using standard set of compute platforms with highly automated patching and provisioning, generating $32,000,000 in annual OPEX reduction.-Implemented TOGAF-based capability-driven enterprise architecture practice across organization. -Created corporate cloud computing and mobile architecture strategies.-Developed architecture for company innovation center.-Designed and chaired enterprise data quality committee. -Delivered architecture to support BASEL II compliance. Show less

Held platform responsibility for TSYS TS2 credit card billing systems supporting 40,000,000 accounts, as well as SOAP-based middleware platform (Oracle Fusion) supporting peak loads of 800 TPS. Managed staff of 130 and $200,000,000 budget. Collaborated with credit card business leadership to ensure IT supported business strategy. Managed relationship with mission-critical external services vendors to ensure superior service delivery for all application core technologies. Partnered with… Show more Held platform responsibility for TSYS TS2 credit card billing systems supporting 40,000,000 accounts, as well as SOAP-based middleware platform (Oracle Fusion) supporting peak loads of 800 TPS. Managed staff of 130 and $200,000,000 budget. Collaborated with credit card business leadership to ensure IT supported business strategy. Managed relationship with mission-critical external services vendors to ensure superior service delivery for all application core technologies. Partnered with business management team and client users to determine and prioritize demand and suggest enhancements. Collaborated with IT leaders to provide middleware and architecture support. Delivered successful, mission-critical, high-profile technology initiatives. -Retired proprietary Unisys Mainframe-based credit card billing system. -Replaced legacy middleware solution with SOAP-based SOA solution.-Substitute customized Cisco ICM-based call management solution with more standard Aviya/Cisco solution supporting more than 12,000 call center agents.-Replaced proprietary IVR solution with Tellme IVR SOAP and Voice HTML. -Retired client server-based solution, replacing CRM solution with a browser-based .NET solution. Show less

Managed staff of 180 and oversaw $75,000,000 budget. Led application development and support for CRM solutions supporting 15,000 domestic and international inbound customer service agents and 3,000 domestic out-bound call center agents performing collections and recoveries. Oversaw development of Internet applications, such as www.capitalone.com, corporate intranet associate portals, and e-commerce with online account servicing and origination. -Delivered new collection solution… Show more Managed staff of 180 and oversaw $75,000,000 budget. Led application development and support for CRM solutions supporting 15,000 domestic and international inbound customer service agents and 3,000 domestic out-bound call center agents performing collections and recoveries. Oversaw development of Internet applications, such as www.capitalone.com, corporate intranet associate portals, and e-commerce with online account servicing and origination. -Delivered new collection solution, yielding $40,000,000 first-year benefit by increasing number of delinquent credit card accounts brought current. Enabled collections operations organization to implement new collections strategies without IT. -Implemented new London Bridge Debt Manager recoveries system, yielding additional $35,000,000 income by improving packaging process for charged-off credit card debt. -Sponsored and delivered technology simplification program, generating $15,000,000 of cost reduction annually by combining and retiring systems with similar services. -Drove cost reduction of $5,000,000 by transitioning 50 staff and ten specialty operations call center applications to full off-shore support, using Widpro and Infosys in India. Show less

Responsible for both technology and business operations reporting to the President with a staff of 20 and an annual budget of $4,000,000 delivered the www.diyonline.com website.

Managed $100,000,000 budget and staff of 100. Served as technical due diligence lead for company investment in Drugstore.com and implemented corporate dispensing technology into Drugstore.com fulfillment facility. Created automated dispensing environment with integrated voice response technology, Scriptpro automated dispensing robots, and workflow management software across 1,000 pharmacies. Achieved net positive investment first year on $140,000 per-store capital investment through labor… Show more Managed $100,000,000 budget and staff of 100. Served as technical due diligence lead for company investment in Drugstore.com and implemented corporate dispensing technology into Drugstore.com fulfillment facility. Created automated dispensing environment with integrated voice response technology, Scriptpro automated dispensing robots, and workflow management software across 1,000 pharmacies. Achieved net positive investment first year on $140,000 per-store capital investment through labor savings. Delivered perpetual inventory management and automated pharmacy ordering system to all corporate pharmacies, achieving $50,000,000 of inventory on hand. CIO-Eagle Managed Care - Built and delivered integrated 100-person outbound dialer-based call center to provide drug education and refill reminder telephone calls to company’s 55,000,000 pharmacy customers for $10,000,000 new annual income. Served as startup CIO of Eagle Managed Care, building and leading information technology function for $140,000,000 sales prescription drug benefit management company. Director of Pharmacy Systems - Developed in-store dispensing system supporting $9,000,000,000 of sales annually as well as corporate third-party insurance claims processing system managing $7,000,000,000 of insurance receivable annually. Delivered $40,000,000 annually of previously uncollectible pharmacy insurance claims. Created company’s initial Internet strategy, including website development, connectivity for all corporate users, and Internet browser deployment to corporate desktops. Show less

Led development of large medical surgical claims processing system serving 6,000,000 subscribers and processing over $4,000,000,000 in healthcare claims annually.

Delivered the Bridge Management System to the Pennsylvania Department of transportation as part of the larger Roadway Management System initiative.

Designed, led development, and installed Arabic-based personnel system for Air Force of Kuwait.

Served as programmer on Navy supply applications.