Ben E.'s Location
Edmonton, Alberta, Canada, Canada
About Ben E.
Ben E. is a Cloud Engineer | DevOps.
Ben E.'s Current Company Details
Cloud Engineer | DevOps
Ben E. Work Experience Details
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System AnalystRbc Mar 2021 - May 2022Edmonton, Alberta, Canada -
Cloud EngineerAccess Bank Plc Apr 2018 - Jan 2021• Built and owned scalable services using best practices around automation, pushing changes that improve reliability and efficiency.• Consults on system/application design and implementation, encouraging modern concepts such as CI/CD where appropriate.• Provided support to development teams on construction and maintenance of robust, integrated, secure and efficient applications. • Tracked costs and usage of resources in AWS accounts using AWS budgets, cost explorer and email alerts. • Used AWS Organizations to centrally allocate and manage resources, apply policies, and simplify billing.• Monitored multi-tiered application environments using CloudWatch, Nagios and other monitoring tools.• Continuously reviewed and recommended production batch optimization opportunities for deployment• Implemented cost-saving measures by optimizing AWS resources utilization and automating resource provisioning, resulting in a 30% reduction in cloud computing costs.• Reduced infrastructure provisioning time by 50% by automating the process using Terraform and Kubernetes.• Implemented security and compliance best practices by utilizing Sonarqube for code analysis and implementing Docker containers for better isolation and security.• Optimized application performance by scaling and deploying instances of web applications in multiple regions, resulting in a 50% improvement in response time for users.• Improved disaster recovery and business continuity by implementing backup and recovery procedures and automating disaster recovery processes, ensuring the bank’s IT systems remain operational even in the event of a disaster. -
It Project ManagerAccess Bank Plc Nov 2016 - Apr 2018• Successfully deployed and implemented 200+ ATMs across the bank's network in under 6 months, which improved customer experience and increased bank's revenue by 15%.• Managed the development and deployment of a web application for monitoring ATM uptime, resulting in a reduction of downtime incidents by 25% and an improvement of operational efficiency.• Streamlined the ATM maintenance process, which reduced the average time of resolving issues from 48 hours to 24 hours, improving the bank's overall customer satisfaction.• Implemented an effective change management process, resulting in a significant decrease in downtime incidents caused by software updates, which increased customer confidence in the bank's technology.• Collaborated with cross-functional teams to identify and resolve hardware and software issues, reducing technical issues by 50%.• Improved the bank's compliance with regulatory standards and reduced audit findings by 80% by automating the ATM general ledger reconciliation and charge back process.• Achieved a 99.99% ATM availability rate, exceeding industry standards and delivering a superior customer experience.• Reduced IT support costs by 20% through effective resource management and problem resolution.• Improved security measures, resulting in a 50% decrease in fraud incidents.• Provided regular training and support to the bank's ATM operators and customer service staff, improving their knowledge and skills, and contributing to the overall success of the project. -
Operations AnalystDiamond Bank Plc Apr 2013 - Nov 2016Abuja, Federal Capital Territory, Nigeria• Conducted data analysis to identify inefficiencies in banking processes and presented recommendations to senior management, resulting in cost savings of 40%.• Conducted regular audits of banking processes to ensure compliance with regulatory requirements and internal control policies.• Worked with cross-functional teams to resolve operational issues and improve overall customer satisfaction by over 50%.• Developed and implemented risk management strategies to mitigate operational risks and improve financial stability.• Conducted training sessions for employees to improve their understanding of operational processes and systems.• Collaborated with technology teams to develop and implement new technology solutions to support operations.• Established strong relationships with stakeholders, including senior management, other departments, and external partners, to drive successful collaboration and achieve business goals.
Ben E. Education Details
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Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Ben E.
What is Ben E.'s role at the current company?
Ben E.'s current role is Cloud Engineer | DevOps.
What schools did Ben E. attend?
Ben E. attended University Of Nigeria, Nsukka.
Not the Ben E. you were looking for?
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Ben Kleinman, MA, MBA, CIPP/US, CIPP/E
Montreal, Qc
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