Ben Chen Email & Phone Number

Kirkland, Washington, United States

Kirkland, Washington, United States

Selected as a Unify ambassador and representative. Tasked with assisting Unify employees with their internal and client on and off-boarding, acting liaison between headquarters and consultants, celebrating Unifier anniversaries, and resource for general Unify knowledge.

Kirkland, Washington, United States

Senior Project Manager, IT PMO, Premera Blue Cross (2022 – Present): PBM Pharmacy Replatform Program included business analysis, project management, and strategic vendor management. It involved streamlining user provisioning processes, implementing improvements collaboratively, managing multiple workstreams effectively, and enhancing vendor delivery.

Kirkland, Washington, United States

Managed and grew client account to largest at Unify during my tenure. Strengthened relationships by attending to both client and consultant feedback and issues. Collaborated with key clients to develop service offerings while managing monthly invoicing for all staff consultants.

Kirkland, Washington, United States

As practice manager for Unify’s largest practice (Project & Program Management), helped expand the practice by screening candidates, contributing to Unify IP, and providing insight and feedback to practice strategy and goals.

Greater Seattle Area

Responsible for leading complex projects and programs endorsed by Swedish Administration. Duties include identification of resource requirements, project plans, project schedules, and working with other departments and services within the health system affected by the scope relating to the implementation of the assigned projects. Administers the process of.

Miami, Florida, United States

Collaborated with executives to develop Customer Lifetime Value and Customer retention models. Created Tableau dashboards to communicate customer trends and market segmentation. Worked with Amazon Redshift data warehouse, SQL server and Tableau.

Jacksonville, Florida Area

Regional private food service distributor with more than $10M in revenue.Operations & Leadership: Orchestrated daily company functions including sales, IT, HR, purchasing, and logistics. Utilized analytics to predict buying trends, hedge against volatile market conditions, and maintain favorable inventory levels. Executed all HR tasks including staffing.

Greater Atlanta Area

Project Management: Drove 14 major projects within six years including full-scale SDLC, management of analyst teams, and communication with business, technical, and executive groups. Led business requirements, analysis, design, technology evaluation, implementation, QA testing, and production support. Directed Joint Application Design sessions that boosted.

Greater Atlanta Area

As a Health Systems Graduate Research Assistant, my projects included traditional time studies, process improvements and layout designs of various departments of Northside Hospital.

Master Of Science (Ms), Health Systems

Activities and Societies: Gamma Beta Phi - National Honor and Service Society; Alpha Pi Mu - Honor Society for Industrial Engineers;

Bachelor Of Science (Bs), Industrial And Systems Engineering

Activities and Societies: Gamma Beta Phi - National Honor and Service Society; Alpha Pi Mu - Honor Society for Industrial Engineers.

Education record

Education record